Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
N/A
|
|
One Time License |
One Time License
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
API |
API
|
Access Control |
Access Control
|
Activity Dashboard |
Activity Dashboard
|
Auto-Dialer |
Auto-Dialer
|
Automatic Call Distribution |
Automatic Call Distribution
|
Automatic Lead Distribution |
Automatic Lead Distribution
|
CRM Integration |
CRM Integration
|
Call Recording |
Call Recording
|
Call Routing |
Call Routing
|
Call Transfer |
Call Transfer
|
Chat |
Chat
|
Contact History |
Contact History
|
Customer Experience Management |
Customer Experience Management
|
Customer History |
Customer History
|
Customer Service Analytics |
Customer Service Analytics
|
Data Filtering |
Data Filtering
|
Disaster Recovery |
Disaster Recovery
|
Email Integration |
Email Integration
|
Employee Management |
Employee Management
|
Employee Self Service |
Employee Self Service
|
Help Desk Management |
Help Desk Management
|
IVR / Voice Recognition |
IVR / Voice Recognition
|
Instant Messaging |
Instant Messaging
|
Knowledge Base Management |
Knowledge Base Management
|
Lead Assignment |
Lead Assignment
|
Monitoring |
Monitoring
|
Multi-Channel Communication |
Multi-Channel Communication
|
Multi-Channel Management |
Multi-Channel Management
|
Performance Management |
Performance Management
|
Predictive Dialer |
Predictive Dialer
|
Prioritizing |
Prioritizing
|
Productivity Reporting |
Productivity Reporting
|
Progressive Dialing |
Progressive Dialing
|
Queue Manager |
Queue Manager
|
Real Time Reporting |
Real Time Reporting
|
Reporting & Statistics |
Reporting & Statistics
|
Request Routing |
Request Routing
|
SMS Integration |
SMS Integration
|
Single Sign On |
Single Sign On
|
Text to Speech |
Text to Speech
|
Visual Analytics |
Visual Analytics
|
Voice Mail |
Voice Mail
|
Workflow Management |
Workflow Management
|
Integrations |
Integrations |
Ameyo FusionCX |
Ameyo FusionCX
|
Dynamics 365 |
Dynamics 365
|
FieldEZ |
FieldEZ
|
Freshdesk |
Freshdesk
|
Knowmax |
Knowmax
|
LeadSquared |
LeadSquared
|
SugarCRM |
SugarCRM
|
Zendesk |
Zendesk
|
Zoho CRM |
Zoho CRM
|