C2 ATOM

All-in-one service desk software
(11 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

US$62,00
One Time License One Time License
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Access Control Access Control
Active Directory Integration Active Directory Integration
Activity Dashboard Activity Dashboard
Alerts / Escalation Alerts / Escalation
Approval Process Control Approval Process Control
Asset Management Asset Management
Automatic Lead Distribution Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Calendar Management Calendar Management
Categorization Categorization
Change Management Change Management
Chat Chat
Client Portal Client Portal
Contact History Contact History
Contract Management Contract Management
Custom Forms Custom Forms
Customer Service Analytics Customer Service Analytics
Customizable Branding Customizable Branding
Customizable Templates Customizable Templates
Data Import Data Import
Data Import/Export Data Import/Export
Data Synchronization Data Synchronization
Data Visualization Data Visualization
Disaster Recovery Disaster Recovery
Document Templates Document Templates
Email Integration Email Integration
Escalation Management Escalation Management
Event Management Event Management
Event Triggered Actions Event Triggered Actions
Filtered Views Filtered Views
Gantt Charts Gantt Charts
Geolocation Geolocation
Guided Problem Solving Guided Problem Solving
IT Asset Tracking IT Asset Tracking
Incident Management Incident Management
Inventory Management Inventory Management
Knowledge Base Management Knowledge Base Management
Lead Assignment Lead Assignment
Mobile Integration Mobile Integration
Monitoring Monitoring
Multi-Channel Management Multi-Channel Management
Online Catalog Online Catalog
Online Forums Online Forums
Performance Management Performance Management
Performance Reports Performance Reports
Permission Management Permission Management
Problem Management Problem Management
Project Management Project Management
Projections Projections
Purchase Order Management Purchase Order Management
Queue Manager Queue Manager
Real Time Analytics Real Time Analytics
Real Time Monitoring Real Time Monitoring
Real Time Notifications Real Time Notifications
Reporting & Statistics Reporting & Statistics
Request Routing Request Routing
Role-Based Permissions Role-Based Permissions
Rules-Based Workflow Rules-Based Workflow
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Single Sign On Single Sign On
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Survey Management Survey Management
Surveys & Feedback Surveys & Feedback
Task Management Task Management
Template Management Template Management
Third Party Integration Third Party Integration
Timesheets Timesheets
Workflow Management Workflow Management

Integrations

Integrations

Microsoft Azure Microsoft Azure
QuickBooks Online Advanced QuickBooks Online Advanced
Zapier Zapier