How are these alternatives similar to Zoho Desk?
The alternatives suggested are similar to Zoho Desk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zoho Desk alternatives to see if there are any Zoho Desk competitors that you should also consider in your software research.
What are the top 5 alternatives to Zoho Desk?
Top 20 alternatives
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Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
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Not provided by vendor
- Free Version
- Free Trial
Value for Money
4,0
0.5
Overview
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
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Pricing
Starting from:
US$49,00
- Free Version
- Free Trial
Value for Money
4,2
0.3
Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
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Overview
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.
Read more about Twilio
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Starting from:
US$0,01
- Free Version
- Free Trial
Value for Money
4,3
0.2
Overview
Help Desk Migration is an online data migration service that enables fully automated data transfer between various help desk systems using a robust wizard
Read more about Help Desk Migration
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Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4,8
0.3
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
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Pricing
Starting from:
US$0,00
- Free Version
- Free Trial
Value for Money
4,7
0.2
Overview
NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure, manage endpoints, and support end-users in a single, seamless solution that improves technician efficiency, enables automation, and improves end-user satisfaction.
Read more about NinjaOne
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Pricing
Starting from:
US$3,00
- Free Version
- Free Trial
Value for Money
4,7
0.2
Overview
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.
Read more about Kaseya VSA
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3,7
0.8
Overview
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.
Read more about HubSpot Service Hub
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Pricing
Starting from:
US$50,00
- Free Version
- Free Trial
Value for Money
4,2
0.3
Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4,1
0.4
Overview
Microsoft Dynamics 365 Customer Service is an omnichannel solution that scales to meet changing needs, helping teams provide world-class service. With a combination of software and services, it helps businesses create exceptional customer experiences from purchase through ongoing care.
Read more about Dynamics 365 Customer Service
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3
1.5
Overview
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter
Read more about Pipedrive
Business size
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Pricing
Starting from:
US$12,50
- Free Version
- Free Trial
Value for Money
4,4
0.1
Overview
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
Read more about HubSpot CRM
Business size
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Pricing
Starting from:
US$0,00
- Free Version
- Free Trial
Value for Money
4,3
0.2
Overview
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
Read more about SolarWinds Service Desk
Business size
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Pricing
Starting from:
US$19,00
- Free Version
- Free Trial
Value for Money
4,5
Overview
Groove is a sales productivity platform that enables revenue leaders to increase dollars per rep across every division of the enterprise.
Read more about Groove
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4,6
0.1
Overview
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests
Read more about ManageEngine ServiceDesk Plus
Business size
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Pricing
Starting from:
US$120,00
- Free Version
- Free Trial
Value for Money
4,2
0.3
Overview
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Read more about GLPi
Business size
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Pricing
Starting from:
US$19,00
- Free Version
- Free Trial
Value for Money
4,6
0.1
Overview
Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration.
Read more about SysAid
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4,5
Overview
TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy.
Read more about TeamSupport
Business size
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Pricing
Starting from:
US$49,00
- Free Version
- Free Trial
Value for Money
4,4
0.1
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
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Pricing starting from:
US$14,00
- Free Version
- Free Trial
Value for Money
4,5Related categories
- Customer Service Software
- Help Desk Software
- Customer Support Software
- Customer Experience Software
- Customer Engagement Software
- Issue Tracking Software
- Customer Success Software
- Customer Communications Management Software
- Live Chat Software
- Call Centre Software
- Contact Centre Software
- Knowledge Management Software
- Complaint Management Software
- Telephony Software
- Knowledge Base Software
- Contact Center Quality Assurance Software
Popular comparisons
- Zoho Desk Vs Salesforce Sales Cloud
- Zoho Desk Vs Zendesk Suite
- Zoho Desk Vs Freshdesk
- Zoho Desk Vs Twilio
- Zoho Desk Vs Help Desk Migration
- Zoho Desk Vs tawk.to
- Zoho Desk Vs NinjaOne
- Zoho Desk Vs Kaseya VSA
- Zoho Desk Vs HubSpot Service Hub
- Zoho Desk Vs Salesforce Service Cloud
- Zoho Desk Vs Dynamics 365 Customer Service
- Zoho Desk Vs Pipedrive
