How are these alternatives similar to Zoho Desk?

The alternatives suggested are similar to Zoho Desk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zoho Desk alternatives to see if there are any Zoho Desk competitors that you should also consider in your software research.


What are the top 5 alternatives to Zoho Desk?


Top 20 alternatives

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,0 0.5

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite
Business size
S M L

Starting from: US$49,00
  • Free Version
  • Free Trial
Value for Money 4,2 0.3

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: US$15,00
Pricing plans
Value for Money 4,4 0.1 View Pricing Plans

Twilio

Build, Scale, and Operate Customized Communication Solutions

Overview

Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems. Read more about Twilio
Business size
S M L

Starting from: US$0,01
  • Free Version
  • Free Trial
Value for Money 4,3 0.2

Help Desk Migration

Online help desk data migration service

Overview

Help Desk Migration is an online data migration service that enables fully automated data transfer between various help desk systems using a robust wizard Read more about Help Desk Migration
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,8 0.3

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
Business size
S M L

Starting from: US$0,00
  • Free Version
  • Free Trial
Value for Money 4,7 0.2

NinjaOne

The Easiest-to-Use Unified IT Operations Solution

Overview

NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure, manage endpoints, and support end-users in a single, seamless solution that improves technician efficiency, enables automation, and improves end-user satisfaction. Read more about NinjaOne
Business size
S M L

Starting from: US$3,00
  • Free Version
  • Free Trial
Value for Money 4,7 0.2

Kaseya VSA

IT Systems Management Software for Internal IT and MSPs

Overview

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more. Read more about Kaseya VSA
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,7 0.8

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

Overview

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
Business size
S M L

Starting from: US$50,00
  • Free Version
  • Free Trial
Value for Money 4,2 0.3

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 0.4

Dynamics 365 Customer Service

Omnichannel customer service and support

Overview

Microsoft Dynamics 365 Customer Service is an omnichannel solution that scales to meet changing needs, helping teams provide world-class service. With a combination of software and services, it helps businesses create exceptional customer experiences from purchase through ongoing care. Read more about Dynamics 365 Customer Service
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3 1.5

Pipedrive

CRM built by salespeople, for salespeople

Overview

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter Read more about Pipedrive
Business size
S M L

Starting from: US$12,50
  • Free Version
  • Free Trial
Value for Money 4,4 0.1

HubSpot CRM

Everything you need to sell in one integrated suite

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM
Business size
S M L

Starting from: US$0,00
  • Free Version
  • Free Trial
Value for Money 4,3 0.2

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
Business size
S M L

Starting from: US$19,00
  • Free Version
  • Free Trial
Value for Money 4,5

Groove

Leading Sales Productivity Platform for Salesforce

Overview

Groove is a sales productivity platform that enables revenue leaders to increase dollars per rep across every division of the enterprise. Read more about Groove
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.1

ManageEngine ServiceDesk Plus

Cloud IT Help Desk Software

Overview

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests Read more about ManageEngine ServiceDesk Plus
Business size
S M L

Starting from: US$120,00
  • Free Version
  • Free Trial
Value for Money 4,2 0.3

GLPi

GLPI is an IT Service Management software.

Overview

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. Read more about GLPi
Business size
S M L

Starting from: US$19,00
  • Free Version
  • Free Trial
Value for Money 4,6 0.1

SysAid

Automate IT tasks and workflows with SysAid's ITSM solution

Overview

Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration. Read more about SysAid
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5

TeamSupport

The complete B2B solution for great customer support

Overview

TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport
Business size
S M L

Starting from: US$49,00
  • Free Version
  • Free Trial
Value for Money 4,4 0.1

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Business size
S M L

Starting from: US$60,00
Pricing plans
Value for Money 4,3 0.2 View Pricing Plans
Quick view of Zoho Desk
Business size
S M L

Pricing starting from:

US$14,00

Value for Money
4,5
Visit Website Pricing plans