Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Email/Help Desk |
Email/Help Desk
|
| Knowledge Base |
Knowledge Base
|
| Phone Support |
Phone Support
|
| Chat |
Chat
|
Pricing |
Pricing |
Starting From |
Starting From |
|
€40,00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Access Controls/Permissions |
Access Controls/Permissions
|
| Ad hoc Reporting |
Ad hoc Reporting
|
| Alerts / Escalation |
Alerts / Escalation
|
| Appointment Management |
Appointment Management
|
| Boolean Search |
Boolean Search
|
| Call Center Management |
Call Center Management
|
| Call List Management |
Call List Management
|
| Call Monitoring |
Call Monitoring
|
| Campaign Management |
Campaign Management
|
| Collaboration Tools |
Collaboration Tools
|
| Competitive Analysis |
Competitive Analysis
|
| Email Management |
Email Management
|
| Feedback Management |
Feedback Management
|
| Forms Management |
Forms Management
|
| Graphical Data Presentation |
Graphical Data Presentation
|
| Interaction Tracking |
Interaction Tracking
|
| Language Detection |
Language Detection
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Channel Distribution |
Multi-Channel Distribution
|
| Network Monitoring |
Network Monitoring
|
| Real Time Analytics |
Real Time Analytics
|
| Real Time Reporting |
Real Time Reporting
|
| Remote Access/Control |
Remote Access/Control
|
| Semantic Search |
Semantic Search
|
| Social Listening |
Social Listening
|
| Summarization |
Summarization
|
| Survey/Poll Management |
Survey/Poll Management
|
| Taxonomy Classification |
Taxonomy Classification
|
| Text Editing |
Text Editing
|
| Ticket Management |
Ticket Management
|
