DeskPRO

Customer service software you can depend on
(34 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Email/Help Desk Email/Help Desk
FAQs/Forum FAQs/Forum
Knowledge Base Knowledge Base
Phone Support Phone Support
Chat Chat

Pricing

Pricing

Starting From

Starting From

US$15,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Access Controls/Permissions Access Controls/Permissions
Activity Tracking Activity Tracking
Alerts / Escalation Alerts / Escalation
Applications Management Applications Management
Appointment Management Appointment Management
Assignment Management Assignment Management
Audit Management Audit Management
Authentication Authentication
Call Center Management Call Center Management
Call Tracking Call Tracking
Collaboration Tools Collaboration Tools
Commenting / Notes Commenting / Notes
Content Library Content Library
Customizable Fields Customizable Fields
Discussions / Forums Discussions / Forums
Document Management Document Management
Email Management Email Management
File Management File Management
File Sharing File Sharing
Inbox Management Inbox Management
Incident Management Incident Management
Interaction Tracking Interaction Tracking
Inventory Management Inventory Management
Lead Distribution Lead Distribution
Multi-Channel Communication Multi-Channel Communication
Network Monitoring Network Monitoring
Performance Management Performance Management
Problem Management Problem Management
Real Time Analytics Real Time Analytics
Remote Access/Control Remote Access/Control

Integrations

Integrations

Google Analytics Google Analytics
Highrise Highrise
HipChat HipChat
Jira Jira
Magento Commerce Magento Commerce
Okta Okta
OneLogin OneLogin
Salesforce.org Salesforce.org
Trello Trello
Twilio Voice Twilio Voice
Xero Xero
Zapier Zapier