Avaya Experience Platform Alternatives
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How are these alternatives similar to Avaya Experience Platform?
The alternatives suggested are similar to Avaya Experience Platform in terms of common software categories, shared features and the number of verified user reviews. Explore the following Avaya Experience Platform alternatives to see if there are any Avaya Experience Platform competitors that you should also consider in your software research.
What are the top 5 alternatives to Avaya Experience Platform?
Top 20 alternatives
Dialing Innovations Call Center Application Suite
Predictive dialer & call automation for call centers
Overview
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more
Read more about Dialing Innovations Call Center Application Suite
Business size
S
M
L
Pricing
Starting from:
US$10.00
- Free Version
- Free Trial
Value for Money
4.9
0.7
Overview
For over three decades, Maestro Technologies has empowered the Canadian construction industry with innovative information management solutions.
Read more about Maestro
Business size
S
M
L
Pricing
Starting from:
US$7,995.00
- Free Version
- Free Trial
Value for Money
2.6
1.6
Overview
Upgrade your call center with RingCentral Contact Center. Meet your customers on their preferred channel, monitor agent performance, and delve into real-time analytics to provide better customer service.
Read more about RingCentral Contact Center
Business size
S
M
L
Pricing
Starting from:
US$65.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Cisco AnyConnect is a virtual private network (VPN) software designed to provide remote workforce with secure enterprise-wide network access across multiple locations and devices. Administrators can utilize the platform to identify network usage details.
Read more about Cisco AnyConnect
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.4
0.2
Overview
Kenyt is an AI-enabled platform designed to help businesses improve customer engagement using chatbots. It allows organizations to build, deploy and manage intelligent chatbots. It enables enterprises to automate repetitive tasks, reduce error rates and provide an improved user experience.
Read more about Kenyt AI Agents
Business size
S
M
L
Pricing
Starting from:
US$29.99
- Free Version
- Free Trial
Value for Money
4.4
0.2
Overview
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more
Read more about Five9
Business size
S
M
L
Pricing
Starting from:
US$119.00
- Free Version
- Free Trial
Value for Money
4.0
0.2
Overview
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
Read more about Genesys Cloud CX
Business size
S
M
L
Pricing
Starting from:
US$75.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
Read more about Call Center Studio
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team.
Read more about MaxContact
Business size
S
M
L
Pricing
Starting from:
US$80.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.
Read more about NOLA
Business size
S
M
L
Pricing
Starting from:
US$0.03
- Free Version
- Free Trial
Value for Money
4.8
0.6
Overview
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.
Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.
Read more about Eloquant
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.8
0.4
Overview
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.
Read more about inconnect
Business size
S
M
L
Pricing
Starting from:
US$1.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.
Read more about Callbox
Business size
S
M
L
Pricing
Starting from:
US$34.00
- Free Version
- Free Trial
Value for Money
5
0.8
Overview
Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.
Read more about insmartbot
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
2.5
1.7
Overview
LiveAgent is a multichannel inbound call center solution that allows businesses to manage customer interactions via phone, live chat, and social media. This cloud-based solution enables agents to route calls and boost customer satisfaction
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
Business size
S
M
L
Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.
Read more about WeKall
Business size
S
M
L
Pricing
Starting from:
US$17.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 5 customer service agents.
Read more about Sagicc
Business size
S
M
L
Pricing
Starting from:
US$45.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.
Read more about BeInContact
Business size
S
M
L
Pricing
Starting from:
US$38.00
- Free Version
- Free Trial
Value for Money
3.9
0.3
Overview
3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.
Read more about 3C Plus
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
0
4.2
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.2
Call Centre Software
Popular comparisons
- Avaya Experience Platform Vs Dialing Innovations Call Center Application Suite
- Avaya Experience Platform Vs Maestro
- Avaya Experience Platform Vs RingCentral Contact Center
- Avaya Experience Platform Vs Cisco AnyConnect
- Avaya Experience Platform Vs Kenyt AI Agents
- Avaya Experience Platform Vs Salesforce Service Cloud
- Avaya Experience Platform Vs Five9
- Avaya Experience Platform Vs Genesys Cloud CX
- Avaya Experience Platform Vs Call Center Studio
- Avaya Experience Platform Vs MaxContact
- Avaya Experience Platform Vs NOLA
- Avaya Experience Platform Vs Eloquant
