---
description: Learn how ScreenSteps can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ScreenSteps Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [ScreenSteps](/software/101161/screensteps) > [ScreenSteps Alternatives](https://www.getapp.za.com/alternatives/101161/screensteps)

# Alternatives to ScreenSteps

Canonical: https://www.getapp.za.com/alternatives/101161/screensteps

> Explore the top alternatives to ScreenSteps. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (695 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.za.com/software/91351/freshservice)
   - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/91351/101161/freshservice/vs/screensteps)
2. **Freshdesk** — 4.5/5 (3415 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.za.com/software/10317/freshdesk)
   - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/10317/101161/freshdesk/vs/screensteps)
3. **LiveChat** — 4.6/5 (1721 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.za.com/software/8385/livechat)
   - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/8385/101161/livechat/vs/screensteps)
4. **Zoho Assist** — 4.7/5 (1400 reviews) — Cloud-based remote support solution
   - [View profile](https://www.getapp.za.com/software/9913/zoho-assist)
   - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/9913/101161/zoho-assist/vs/screensteps)
5. **Notion** — 4.7/5 (2728 reviews) — Project and task management tool
   - [View profile](https://www.getapp.za.com/software/132111/notion)
   - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/101161/132111/screensteps/vs/notion)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/9448/101161/zendesk/vs/screensteps)
7. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.za.com/software/120371/boss-solutions-suite)
   - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/101161/120371/screensteps/vs/boss-solutions-suite)
8. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
   - [View profile](https://www.getapp.za.com/software/8670/teamsupport)
   - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/8670/101161/teamsupport/vs/screensteps)
9. **ServiceTonic** — 4.6/5 (5 reviews) — ServiceTonic targets small and medium size enterprises
   - [View profile](https://www.getapp.za.com/software/2072659/servicetonic)
   - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/101161/2072659/screensteps/vs/servicetonic)
10. **Spiceworks Cloud Help Desk** — 4.4/5 (584 reviews) — Server and website monitoring software
    - [View profile](https://www.getapp.za.com/software/91171/spiceworks-it-help-desk)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/91171/101161/spiceworks-it-help-desk/vs/screensteps)
11. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.za.com/software/102025/otrs)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/101161/102025/screensteps/vs/otrs)
12. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.za.com/software/1336/solarwinds-service-desk)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/1336/101161/solarwinds-service-desk/vs/screensteps)
13. **Lansweeper** — 4.5/5 (75 reviews) — Know Your IT
    - [View profile](https://www.getapp.za.com/software/2053728/lansweeper)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/101161/2053728/screensteps/vs/lansweeper)
14. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.za.com/software/102177/front)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/101161/102177/screensteps/vs/front)
15. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.za.com/software/105081/tidio-chat)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/101161/105081/screensteps/vs/tidio-chat)
16. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.za.com/software/91754/salesforce-1-service-cloud)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/91754/101161/salesforce-1-service-cloud/vs/screensteps)
17. **Confluence** — 4.5/5 (3678 reviews) — Remote team collaboration and knowledge workspace
    - [View profile](https://www.getapp.za.com/software/90949/confluence)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/90949/101161/confluence/vs/screensteps)
18. **LiveAgent** — 4.7/5 (1780 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.za.com/software/91301/liveagent)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/91301/101161/liveagent/vs/screensteps)
19. **JIRA Service Management** — 4.5/5 (768 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.za.com/software/91811/jira-service-management)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/91811/101161/jira-service-management/vs/screensteps)
20. **SysAid** — 4.5/5 (514 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.za.com/software/90863/sysaid)
    - [Compare vs ScreenSteps](https://www.getapp.za.com/compare/90863/101161/sysaid/vs/screensteps)

## Related Categories

- [Knowledge Management Software](https://www.getapp.za.com/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/101161/screensteps)
- [View Product Profile](https://www.getapp.za.com/software/101161/screensteps)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/101161/screensteps> |
| de-AT | <https://www.getapp.at/alternatives/101161/screensteps> |
| en | <https://www.getapp.com/collaboration-software/a/screensteps/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101161/screensteps> |
| en-AU | <https://www.getapp.com.au/alternatives/101161/screensteps> |
| en-CA | <https://www.getapp.ca/alternatives/101161/screensteps> |
| en-GB | <https://www.getapp.co.uk/alternatives/101161/screensteps> |
| en-IE | <https://www.getapp.ie/alternatives/101161/screensteps> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101161/screensteps> |
| en-SG | <https://www.getapp.sg/alternatives/101161/screensteps> |
| en-ZA | <https://www.getapp.za.com/alternatives/101161/screensteps> |
| es | <https://www.getapp.es/alternatives/101161/screensteps> |
| es-CL | <https://www.getapp.cl/alternatives/101161/screensteps> |
| es-CO | <https://www.getapp.com.co/alternatives/101161/screensteps> |
| es-MX | <https://www.getapp.com.mx/alternatives/101161/screensteps> |
| fr | <https://www.getapp.fr/alternatives/101161/screensteps> |
| fr-BE | <https://fr.getapp.be/alternatives/101161/screensteps> |
| fr-CA | <https://fr.getapp.ca/alternatives/101161/screensteps> |

-----

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