Summit Alternatives

How are these alternatives similar to Summit?

The alternatives suggested are similar to Summit in terms of common software categories, shared features and the number of verified user reviews. Explore the following Summit alternatives to see if there are any Summit competitors that you should also consider in your software research.


Top 20 alternatives

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55,00
  • Free Version
  • Free Trial
Value for Money 4,2 0.3

Vivantio

Flexible Software. Focused Service.

Overview

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. Read more about Vivantio

Business size

S M L

Starting from: US$59,00
  • Free Version
  • Free Trial
Value for Money 4,3 0.2

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: US$60,00
  • Free Version
  • Free Trial
Value for Money 4,3 0.2

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25,00
  • Free Version
  • Free Trial
Value for Money 4,1 0.4

ServiceNow

Enterprise IT service cloud solutions

Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow

Business size

S M L

Starting from: US$100,00
  • Free Version
  • Free Trial
Value for Money 4,2 0.3

ConnectWise ScreenConnect

Remote meeting platform for resolving customers' queries

Overview

ConnectWise ScreenConnect (formerly Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication. Read more about ConnectWise ScreenConnect

Business size

S M L

Starting from: US$29,00
  • Free Version
  • Free Trial
Value for Money 4,6 0.1

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira

Business size

S M L

Starting from: US$7,75
  • Free Version
  • Free Trial
Value for Money 4,3 0.2

Airdesk

Centralized workspace for all services.

Overview

Airdesk is a centralized workspace with a 360º view of all your services. With it, businesses can manage customers and contacts, deals and contracts, project and task management, customer interactions and ticket handling in a single place. Read more about Airdesk

Business size

S M L

Starting from: US$39,00
  • Free Version
  • Free Trial
Value for Money 5 0.5

Qumulo File Data Platform

The radically simple way to manage your unstructured data.

Overview

The breakthrough leader in enterprise data management. Qumulo is the only file-based, scale-out management platform designed to offer robust capabilities on-premises and in the cloud. Manage, store, and build with unstructured data at massive scale, anywhere you want. Read more about Qumulo File Data Platform

Business size

S M L

Starting from: US$20 000,00
  • Free Version
  • Free Trial
Value for Money 4,3 0.2

Daktela

Call Centre Software for all Business

Overview

Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks. Read more about Daktela

Business size

S M L

Starting from: US$30,00
  • Free Version
  • Free Trial
Value for Money 5 0.5

MMP

The easy way to manage your maintenance

Overview

MMP is a cloud-based maintenance planning platform that is enabling teams to manage work orders, spare parts, and assets. MMP has been developed around one key principle - simplicity. View reports, generate reactive, corrective, and preventative maintenance tasks, assign work and manage your spares. Read more about MMP

Business size

S M L

Starting from: US$15,00
  • Free Version
  • Free Trial
Value for Money 5 0.5

HaloITSM

ITSM solution for managing incidents & assets

Overview

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. Read more about HaloITSM

Business size

S M L

Starting from: US$45,00
  • Free Version
  • Free Trial
Value for Money 4,6 0.1

EcholoN

Helpdesk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN

Business size

S M L

Starting from: US$5 500,00
  • Free Version
  • Free Trial
Value for Money 4,5

SysAid

The most advanced AI-powered ITSM platform in the market

Overview

SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency. Read more about SysAid

Business size

S M L

Starting from: US$79,00
  • Free Version
  • Free Trial
Value for Money 4,6 0.1

Neoforce

Streamline Teamwork & Customer Service with Neoforce

Overview

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service. Read more about Neoforce

Business size

S M L

Starting from: US$39,95
  • Free Version
  • Free Trial
Value for Money 5 0.5

Deepser

IT service desk, CRM, and asset management software

Overview

Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing tasks to the relevant departments. Features include collaboration, prioritization, agentless discovery, license management, time tracking & reporting. Read more about Deepser

Business size

S M L

Starting from: US$35,00
  • Free Version
  • Free Trial
Value for Money 4,1 0.4

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

Overview

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

Business size

S M L

Starting from: US$19,00
  • Free Version
  • Free Trial
Value for Money 4,5

C2-ITSM

The ultimate ITSM platform

Overview

C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2-ITSM

Business size

S M L

Starting from: US$44,00
  • Free Version
  • Free Trial
Value for Money 4,3 0.2

ky2help

IT service management software

Overview

ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box. Read more about ky2help

Business size

S M L

Starting from: US$20 000,00
  • Free Version
  • Free Trial
Value for Money 3,8 0.7

Sunrise ITSM

IT service management system to handle incidents & resources

Overview

Sunrise IT Service Management (ITSM) is designed to help businesses streamline IT operations, resource planning, and customer support functions. It enables IT support analysts to log, track, and resolve customer queries, automate common request processes, and gain visibility into work queues. Read more about Sunrise ITSM

Business size

S M L

Starting from: US$40,00
  • Free Version
  • Free Trial
Value for Money 4,8 0.3

Quick view of Summit

4,4 (25)

Business size

S M L

Pricing starting from:

US$89,00

  • Free Version
  • Free Trial

Value for Money

4,5