Vonage Contact Center Alternatives

Vonage Contact Center

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How are these alternatives similar to Vonage Contact Center?

The alternatives suggested are similar to Vonage Contact Center in terms of common software categories, shared features and the number of verified user reviews. Explore the following Vonage Contact Center alternatives to see if there are any Vonage Contact Center competitors that you should also consider in your software research.


What are the top 5 alternatives to Vonage Contact Center?


Top 20 alternatives

CXone Mpower

Cloud Contact Center Software

Overview

For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value. Read more about CXone Mpower

Business size

S M L

Starting from: US$71.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.3

Zoom Contact Center

Omnichannel Contact Center

Overview

Zoom Contact Center is a contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos. Read more about Zoom Contact Center

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 5 0.7

8x8 Contact Center

One solution for every customer interaction.

Overview

8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Read more about 8x8 Contact Center

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Contact Center AI

Conversational AI Platform

Overview

Contact Center AI is a conversational AI to boost operational efficiency and deliver a better customer experience. Read more about Contact Center AI

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.3

RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Overview

RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools Read more about RingCentral Contact Center

Business size

S M L

Starting from: US$65.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

NFON Contact Center Hub

AI-enabled solution for omnichannel customer support.

Overview

NFON Contact Center Hub is an AI-driven platform that unifies all communication channels—voice, email, web chat, social media, SMS, WhatsApp, and Microsoft Teams*—into one intuitive hub for fast, personalised customer support. Read more about NFON Contact Center Hub

Business size

S M L

Starting from: US$42.00
  • Free Version
  • Free Trial
Value for Money 3.5 0.8

Contact Center as a Service (CCaaS)

Unified communicate management software for contact centers

Overview

Evolve IP is a unified communication management solution designed to help contact centers of all sizes manage email, voice, and telephonic communications via a unified portal. It offers a host of features such as contact center architecture, campaign management, call routing, IVR/voice response, and interactive voice response. Read more about Contact Center as a Service (CCaaS)

Business size

S M L

Starting from: US$85.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.5

Flinkit

Sales, Marketing, Lead Generation, B2B Commerce

Overview

WhatsApp Business platform for Sales and Marketing Read more about Flinkit

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 4 0.3

InMoment

Customer and employee experience management software

Overview

InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience. Read more about InMoment

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Sunrise ITSM

Revolutionise your ITSM with our service desk software.

Overview

With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely. Read more about Sunrise ITSM

Business size

S M L

Starting from: US$40.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.5

Aceyus

Employee & client experience management for contact centers

Overview

Aceyus is an intelligence and reporting platform for enterprise-level contact centers, which provides real-time & historical reports on customer and agent behavior. Features include intelligent call routing, alerts, dynamic dashboards, trend analysis, omnichannel reporting, data integration & more. Read more about Aceyus

Business size

S M L

Starting from: US$100,000.00
  • Free Version
  • Free Trial
Value for Money 0 4.3

Visiativ Sales Force Automation

Increase your Sales Force efficiency with accurate CRM.

Overview

Visiativ Sales Force is a dedicated tool aimed to increase performance of your mobile sales forces. 360° client informations, reliable commercial follow-up for a high quality customer relationship, order takings and linear surveys have never been that easy. Read more about Visiativ Sales Force Automation

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.3

Upland Altify

Grow revenue in key accounts and win the deals that matter.

Overview

Upland Altify helps businesses generate value with every customer interaction to grow revenue. Read more about Upland Altify

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4 0.3

Clientify

CRM for managing marketing, sales, and services operations

Overview

Clientify is the CRM for sales and marketing teams that help capture leads, increase sales, and retain customers. The software helps businesses manage customer interactions, track leads, automate marketing campaigns, and provide sales teams with actionable insights. Read more about Clientify

Business size

S M L

Starting from: US$59.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

fonio.ai

German AI phone-assistant

Overview

fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service, sales, and call center operations. It offers availability for scheduling appointments, conducting sales calls, and qualifying leads. Featuring German-language AI telephony, fonio.ai relieves employees of routine tasks and... Read more about fonio.ai

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.9 0.6

Genesys Cloud CX

AI-enabled experience orchestration platform

Overview

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX

Business size

S M L

Starting from: US$75.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

Bright Pattern

Cloud Contact Center Software with Embedded AI

Overview

Leading global provider of AI-powered omnichannel cloud contact center software. Read more about Bright Pattern

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.5

Eloquant

Cloud Contact Center Customer Experience platform

Overview

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers. Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys. Read more about Eloquant

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.8 0.5

inconnect

Make Contact. Do Business.

Overview

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction. Read more about inconnect

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.2

Sagicc

An intelligent customer service experience.

Overview

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 5 customer service agents. Read more about Sagicc

Business size

S M L

Starting from: US$45.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Quick view of Vonage Contact Center

4.3 (69)

Business size

S M L

Pricing starting from:

US$1.00

  • Free Version
  • Free Trial

Value for Money

4.3