Vonage Contact Center

Cloud Contact Center & Inside Sales Software for Salesforce
(61 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Activity Tracking Activity Tracking
Auto-Dialer Auto-Dialer
Automatic Call Distribution Automatic Call Distribution
CRM Integration CRM Integration
Call Recording Call Recording
Call Routing Call Routing
Call Scripting Call Scripting
Call Transfer Call Transfer
Caller ID Caller ID
Computer Telephony Integration Computer Telephony Integration
Customer History Customer History
Employee Communities Employee Communities
Gamification Gamification
Mobile Integration Mobile Integration
Monitoring Monitoring
Multi-Channel Communication Multi-Channel Communication
PCI DSS Compliance PCI DSS Compliance
Prioritizing Prioritizing
Real Time Data Real Time Data
Real Time Monitoring Real Time Monitoring
Receiving Receiving
Voice Mail Voice Mail

Integrations

Integrations

ExecVision ExecVision
Gong.io Gong.io
People.ai People.ai
Salesforce Sales Cloud Salesforce Sales Cloud
Salesforce Service Cloud Salesforce Service Cloud

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