Zent.io

Cloud omnichannel contact center software
(1 review)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Access Control Access Control
Action Management Action Management
Assignment Management Assignment Management
CRM Integration CRM Integration
Calendar Management Calendar Management
Case Management Case Management
Categorization Categorization
Chat Chat
Chat Transcript Chat Transcript
Client Management Client Management
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Communication Management Communication Management
Configuration Management Configuration Management
Customer History Customer History
Dashboard Creation Dashboard Creation
Employee Management Employee Management
Forms Management Forms Management
IVR / Voice Recognition IVR / Voice Recognition
Image Library Image Library
Incident Management Incident Management
Knowledge Base Management Knowledge Base Management
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Planning Tools Planning Tools
Prioritizing Prioritizing
Projections Projections
Quality Control Quality Control
Real Time Data Real Time Data
Reporting & Statistics Reporting & Statistics
Role-Based Permissions Role-Based Permissions
Search Functionality Search Functionality
Social Media Integration Social Media Integration
Support Ticket Management Support Ticket Management
Template Management Template Management
Third Party Integration Third Party Integration
User Management User Management
Video Call Recording Video Call Recording
Voice Mail Voice Mail
Widgets Widgets

Integrations

Integrations

Google Analytics Google Analytics

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