Web Help Desk Alternatives

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How are these alternatives similar to Web Help Desk?
The alternatives suggested are similar to Web Help Desk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Web Help Desk alternatives to see if there are any Web Help Desk competitors that you should also consider in your software research.
What are the top 5 alternatives to Web Help Desk?
Top 20 alternatives
Overview
FootPrints service desk is an ITIL verified IT service management & automation software application for small to medium sized businesses. The cloud-based solution provides tools for change management, service catalog and portfolio management, knowledge management, workflow automation, and more.
Read more about FootPrints
Business size
S
M
L
Pricing
Starting from:
US$1,000.00
- Free Version
- Free Trial
Value for Money
3.4
0.7
Overview
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Read more about Zoho Desk
Business size
S
M
L
Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!
Read more about Spiceworks Cloud Help Desk
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.6
0.5
Overview
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.
Read more about Zendesk Suite
Business size
S
M
L
Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
S
M
L
Pricing
Starting from:
US$19.04
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.
Read more about EcholoN
Business size
S
M
L
Pricing
Starting from:
US$5,500.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Track your assets entire lifecycle with Vivantio's CMDB. Move beyond the shortcomings of just tracking IT inventories. Track all items within your business into one centralized location and map their relationships to mitigate risk.
Read more about Vivantio
Business size
S
M
L
Pricing
Starting from:
US$59.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
Read more about Alloy Navigator
Business size
S
M
L
Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.
Read more about ManageEngine ServiceDesk Plus
Business size
S
M
L
Pricing
Starting from:
US$16.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.
Read more about VIZOR IT Asset Management
Business size
S
M
L
Pricing
Starting from:
US$2.00
- Free Version
- Free Trial
Value for Money
4
0.1
Overview
SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
Read more about SysAid
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Flexibility, simplicity, reliability, and outstanding support makes IssueTrak an outstanding solution for asset management. 20-year track record of performance.
Read more about Issuetrak
Business size
S
M
L
Pricing
Starting from:
US$27.00
- Free Version
- Free Trial
Value for Money
4.6
0.5
Overview
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
Read more about HaloITSM
Business size
S
M
L
Pricing
Starting from:
US$45.00
- Free Version
- Free Trial
Value for Money
4.6
0.5
Overview
Hardware and software asset management, autodiscovery integration, contract and financial management
Read more about Canfigure
Business size
S
M
L
Pricing
Starting from:
US$395.00
- Free Version
- Free Trial
Value for Money
4.7
0.6
Overview
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.
Read more about C2-ITSM
Business size
S
M
L
Pricing
Starting from:
US$44.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
Freshservice offers you great asset management capabilities minus the complications. Discover every asset in your network, effortlessly!
Read more about Freshservice
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
BOSS Desk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.
Read more about BOSSDesk
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.7
0.6
Overview
Track devices and their data. Scan with/without agent or use the remote collector for segregated networks. Automatically detect resources using different protocols and generate reports to know all hardware and software of your infrastructure. You will be able to take smarter purchasing choices.
Read more about Deepser
Business size
S
M
L
Pricing
Starting from:
US$35.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing
Read more about ChangeGear
Business size
S
M
L
Pricing
Starting from:
US$45.00
- Free Version
- Free Trial
Value for Money
4.0
0.1
Overview
SummitAI’s asset management solution helps you effectively respond to your rapidly growing and changing technology needs by managing the IT asset lifecycle from procurement to disposal. SummitAI eliminates overbuying, while helping to right-size future purchases of hardware and software assets.
Read more about Summit
Business size
S
M
L
Pricing
Starting from:
US$89.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Popular comparisons
- Web Help Desk Vs FootPrints
- Web Help Desk Vs Zoho Desk
- Web Help Desk Vs Spiceworks Cloud Help Desk
- Web Help Desk Vs Zendesk Suite
- Web Help Desk Vs JIRA Service Management
- Web Help Desk Vs EcholoN
- Web Help Desk Vs Vivantio
- Web Help Desk Vs Alloy Navigator
- Web Help Desk Vs ManageEngine ServiceDesk Plus
- Web Help Desk Vs VIZOR IT Asset Management
- Web Help Desk Vs SysAid
- Web Help Desk Vs Issuetrak