Web Help Desk

4.1 (123)
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How are these alternatives similar to Web Help Desk?

The alternatives suggested are similar to Web Help Desk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Web Help Desk alternatives to see if there are any Web Help Desk competitors that you should also consider in your software research.


What are the top 5 alternatives to Web Help Desk?


Top 20 alternatives

FootPrints

IT service desk automation software for mid-size businesses.

Overview

FootPrints service desk is an ITIL verified IT service management & automation software application for small to medium sized businesses. The cloud-based solution provides tools for change management, service catalog and portfolio management, knowledge management, workflow automation, and more. Read more about FootPrints

Business size

S M L

Starting from: US$1,000.00
  • Free Version
  • Free Trial
Value for Money 3.4 0.7

Zoho Desk

Customer service software for businesses of all sizes

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Spiceworks Cloud Help Desk

Server and website monitoring software

Overview

Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most! Read more about Spiceworks Cloud Help Desk

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.6 0.5

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: US$19.04
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

EcholoN

Helpdesk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN

Business size

S M L

Starting from: US$5,500.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Vivantio

Flexible Software. Focused Service.

Overview

Track your assets entire lifecycle with Vivantio's CMDB. Move beyond the shortcomings of just tracking IT inventories. Track all items within your business into one centralized location and map their relationships to mitigate risk. Read more about Vivantio

Business size

S M L

Starting from: US$59.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

Overview

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Overview

ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management. Read more about ManageEngine ServiceDesk Plus

Business size

S M L

Starting from: US$16.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

VIZOR IT Asset Management

ITIL Certified IT Service and Asset Management Solution

Overview

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free. Read more about VIZOR IT Asset Management

Business size

S M L

Starting from: US$2.00
  • Free Version
  • Free Trial
Value for Money 4 0.1

SysAid

AI-enabled ITSM platform for businesses of all sizes

Overview

SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency. Read more about SysAid

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Issuetrak

Ticketing system to streamline help desk operations

Overview

Flexibility, simplicity, reliability, and outstanding support makes IssueTrak an outstanding solution for asset management. 20-year track record of performance. Read more about Issuetrak

Business size

S M L

Starting from: US$27.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.5

HaloITSM

ITSM solution for managing incidents & assets

Overview

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. Read more about HaloITSM

Business size

S M L

Starting from: US$45.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.5

Canfigure

Modular ITSM and ITAM solution based on ITIL principles

Overview

Hardware and software asset management, autodiscovery integration, contract and financial management Read more about Canfigure

Business size

S M L

Starting from: US$395.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.6

C2-ITSM

The ultimate ITSM platform

Overview

C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2-ITSM

Business size

S M L

Starting from: US$44.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice offers you great asset management capabilities minus the complications. Discover every asset in your network, effortlessly! Read more about Freshservice

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

Overview

BOSS Desk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Read more about BOSSDesk

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.6

Deepser

IT service desk, CRM, and asset management software

Overview

Track devices and their data. Scan with/without agent or use the remote collector for segregated networks. Automatically detect resources using different protocols and generate reports to know all hardware and software of your infrastructure. You will be able to take smarter purchasing choices. Read more about Deepser

Business size

S M L

Starting from: US$35.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

ChangeGear

Comprehensive change and service management.

Overview

ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing Read more about ChangeGear

Business size

S M L

Starting from: US$45.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.1

Summit

The future of IT service management begins with AI.

Overview

SummitAI’s asset management solution helps you effectively respond to your rapidly growing and changing technology needs by managing the IT asset lifecycle from procurement to disposal. SummitAI eliminates overbuying, while helping to right-size future purchases of hardware and software assets. Read more about Summit

Business size

S M L

Starting from: US$89.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Quick view of Web Help Desk

Business size

S M L

Pricing starting from:

US$753.00

  • Free Version
  • Free Trial

Value for Money

4.1