How are these alternatives similar to Web Help Desk?

The alternatives suggested are similar to Web Help Desk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Web Help Desk alternatives to see if there are any Web Help Desk competitors that you should also consider in your software research.


What are the top 5 alternatives to Web Help Desk?


Top 20 alternatives

EcholoN

# 1 Alternative

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.4

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

Overview

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.4

CloudBlue PSA

The next generation of professional services automation.

Overview

CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing Read more about CloudBlue PSA
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,4 0.3

HaloITSM

ITSM solution for managing incidents & assets

Overview

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. Read more about HaloITSM
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.5

C2 ATOM

The ultimate ITSM platform

Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,2 0.1

Vivantio

Flexible Software. Focused Service.

Overview

Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence. Read more about Vivantio
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,2 0.1

SummitAI

The future of IT management begins with AI.

Overview

SummitAI transforms the way enterprises work by offering consumer-grade, responsive digital workflow empowering employees with any time, anywhere service experience. Read more about SummitAI
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.5

VIZOR IT Asset Management

ITIL Certified IT Service and Asset Management Solution

Overview

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free. Read more about VIZOR IT Asset Management
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 0.1

BOSSDesk

BOSS Solutions a FrontRunner in Help Desk Software

Overview

BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support. Read more about BOSSDesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.5

Deepser

IT service desk, ticketing, and asset management software

Overview

Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing tasks to the relevant departments. Features include collaboration, prioritization, agentless discovery, license management, time tracking & reporting. Read more about Deepser
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.5

Canfigure

Modular ITSM and ITAM solution based on ITIL principles

Overview

Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available. Read more about Canfigure
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.5

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.4

OTRS

Helpdesk software for customer service management teams

Overview

OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data. Read more about OTRS
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.4

TOPdesk

Help desk & service management

Overview

TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for IT, facilities management, and HR help desks to aid communications Read more about TOPdesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 0.5

SeamlessDesk

Simple. Affordable. Service Desk Software.

Overview

SeamlessDesk is a cloud-based service desk software suite designed to help organizations of all sizes streamline their customer support processes. Respond to tickets with Help Desk, manage assets with Asset Manager, publish customizable articles with Knowledgebase, and much more. Read more about SeamlessDesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,8 0.7

SysAid

Automate IT tasks and workflows with SysAid's ITSM solution

Overview

Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration. Read more about SysAid
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 0.4

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,2 0.1 View Pricing Plans

Atera

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Overview

Atera is the Ultimate All-in-One RMM Tool Suite for MSPs and IT Pros. Combining RMM, PSA, Remote Access and so much more! Atera's Pricing Is Pay Per Technician, With Unlimited Devices. Try for Free. Read more about Atera
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,7 0.6 View Pricing Plans

ChangeGear

Comprehensive change and service management.

Overview

ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing Read more about ChangeGear
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,0 0.1

4me

Enterprise service management with SIAM support

Overview

4me allows all internal and external service providers of an enterprise to collaborate while 4me keeps track of the quality of service this is provided. Read more about 4me
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 5 0.9
Quick view of Web Help Desk
Business size
S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money
4,1
Learn More