eDesk

4.4 (71)
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How are these alternatives similar to eDesk?

The alternatives suggested are similar to eDesk in terms of common software categories, shared features and the number of verified user reviews. Explore the following eDesk alternatives to see if there are any eDesk competitors that you should also consider in your software research.


What are the top 5 alternatives to eDesk?


Top 20 alternatives

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels. Read more about Freshdesk

Business size

S M L

Starting from: US$18.00
Pricing plans
Value for Money 4.4 0.3 View Pricing Plans

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Business size

S M L

Starting from: US$14.00
Pricing plans
Value for Money 4.5 0.4 View Pricing Plans

Zoho CRM

CRM software that helps you sell smarter, better, faster.

Overview

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat. Read more about Zoho CRM

Business size

S M L

Starting from: US$14.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

CM.com Communications Platform

One platform to reach your audience via all mobile channels

Overview

Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk. Read more about CM.com Communications Platform

Business size

S M L

Starting from: US$0.01
  • Free Version
  • Free Trial
Value for Money 4.7 0.6

Freshsales

Sales management solution

Overview

Freshsales is a cloud-based salesforce automation software designed to help businesses manage leads, customer engagement, client relationships, and more via a unified portal. The platform enables organizations to create and monitor sales activities, add custom fields to capture and store customer information, and synchronize data across the entire... Read more about Freshsales

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Replyco

Win Back 50% of Time Lost Messaging Customers

Overview

Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time. Read more about Replyco

Business size

S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.6

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Gorgias

Help desk and customer service solution

Overview

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify. Read more about Gorgias

Business size

S M L

Starting from: US$60.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

ChannelReply

Connecting your marketplaces with your favorite helpdesk.

Overview

Customer service tool that connects marketplaces like eBay, Amazon, Shopify, Walmart, and Back Market to your favorite helpdesk, including Zendesk, Gorgias, Freshdesk, Help Scout, and Re:amaze. Read more about ChannelReply

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.7

Kibo eCommerce

Cloud-based eCommerce tool for managing B2B & B2C channels

Overview

Kibo eCommerce is a cloud-based software designed to help businesses manage multiple sales channels, online orders, and marketing campaigns on a unified platform. Using the integrated headless commerce module, organizations can handle front-end and back-end operations and social media pages. Read more about Kibo eCommerce

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.3 0.8

Front

How 8,000+ companies streamline customer communication.

Overview

Front is customer service software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration. Read more about Front

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.1

Deskpro

Customer service software you can depend on

Overview

Customer service software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Supportbench

Supportbench: AI-Powered Enterprise Support Mastery

Overview

Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations. Read more about Supportbench

Business size

S M L

Starting from: US$32.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.7

LiveHelpNow

Help desk and live chat solution for customer service

Overview

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow

Business size

S M L

Starting from: US$21.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.6

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer

Business size

S M L

Starting from: US$89.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Sagicc

Make your customers fall in love with your brand ­čĺś

Overview

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents. Read more about Sagicc

Business size

S M L

Starting from: US$70.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations. Enjoy social media integrations, customer relationship management, video calls, ticketing, and more. Start your 30-Day free trial, no credit card required Read more about LiveAgent

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.6

Vivantio

Flexible Software. Focused Service.

Overview

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers. Read more about Vivantio

Business size

S M L

Starting from: US$59.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

Intercom

Intercom is bringing AI-first Customer Service to the world

Overview

Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.1

Centralpoint

Digital experience platform & content management solution

Overview

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners. Read more about Centralpoint

Business size

S M L

Starting from: US$25,000.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Quick view of eDesk

4.4 (71)

Business size

S M L

Pricing starting from:

US$0.00

  • Free Version
  • Free Trial

Value for Money

4.1