Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Forum |
Forum
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| @mentions |
@mentions
|
| Activity Dashboard |
Activity Dashboard
|
| Alerts / Escalation |
Alerts / Escalation
|
| Automatic Notifications |
Automatic Notifications
|
| Campaign Analysis |
Campaign Analysis
|
| Campaign Management |
Campaign Management
|
| Charting |
Charting
|
| Customer Profiling |
Customer Profiling
|
| Customer Segmentation |
Customer Segmentation
|
| Data Visualization |
Data Visualization
|
| Demographic Data Collection |
Demographic Data Collection
|
| Feedback Collection |
Feedback Collection
|
| Feedback Management |
Feedback Management
|
| Geographic Maps |
Geographic Maps
|
| Heatmap |
Heatmap
|
| Historical Analysis |
Historical Analysis
|
| Indexing |
Indexing
|
| Issue Management |
Issue Management
|
| Issue Tracking |
Issue Tracking
|
| Mobile Alerts |
Mobile Alerts
|
| Monitoring |
Monitoring
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Channel Management |
Multi-Channel Management
|
| Multi-Channel Marketing |
Multi-Channel Marketing
|
| Multi-Country |
Multi-Country
|
| Multi-Language |
Multi-Language
|
| Real Time Analytics |
Real Time Analytics
|
| Real Time Data |
Real Time Data
|
| Real Time Reporting |
Real Time Reporting
|
| Reporting & Statistics |
Reporting & Statistics
|
| Sentiment Analysis |
Sentiment Analysis
|
| Social Media Integration |
Social Media Integration
|
| Social Media Metrics |
Social Media Metrics
|
| Social Network Marketing |
Social Network Marketing
|
| Social Performance Management |
Social Performance Management
|
| Trend Analysis |
Trend Analysis
|
Integrations |
Integrations |
| Beckon |
Beckon
|
| Domo |
Domo
|
| Hootsuite |
Hootsuite
|
| Khoros Marketing |
Khoros Marketing
|
