Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Forum |
Forum
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
N/A
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
@mentions |
@mentions
|
Activity Dashboard |
Activity Dashboard
|
Alerts / Escalation |
Alerts / Escalation
|
Automatic Notifications |
Automatic Notifications
|
Campaign Analysis |
Campaign Analysis
|
Campaign Management |
Campaign Management
|
Charting |
Charting
|
Customer Profiling |
Customer Profiling
|
Customer Segmentation |
Customer Segmentation
|
Data Visualization |
Data Visualization
|
Demographic Data Collection |
Demographic Data Collection
|
Feedback Collection |
Feedback Collection
|
Feedback Management |
Feedback Management
|
Geographic Maps |
Geographic Maps
|
Heatmap |
Heatmap
|
Historical Analysis |
Historical Analysis
|
Indexing |
Indexing
|
Issue Management |
Issue Management
|
Issue Tracking |
Issue Tracking
|
Mobile Alerts |
Mobile Alerts
|
Monitoring |
Monitoring
|
Multi-Channel Communication |
Multi-Channel Communication
|
Multi-Channel Management |
Multi-Channel Management
|
Multi-Channel Marketing |
Multi-Channel Marketing
|
Multi-Country |
Multi-Country
|
Multi-Language |
Multi-Language
|
Real Time Analytics |
Real Time Analytics
|
Real Time Data |
Real Time Data
|
Real Time Reporting |
Real Time Reporting
|
Reporting & Statistics |
Reporting & Statistics
|
Sentiment Analysis |
Sentiment Analysis
|
Social Media Integration |
Social Media Integration
|
Social Media Metrics |
Social Media Metrics
|
Social Network Marketing |
Social Network Marketing
|
Social Performance Management |
Social Performance Management
|
Trend Analysis |
Trend Analysis
|
Integrations |
Integrations |
Beckon |
Beckon
|
Domo |
Domo
|
Hootsuite |
Hootsuite
|
Khoros Marketing |
Khoros Marketing
|