---
description: Learn how osTicket can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: osTicket Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [osTicket](/software/10260/osticket) > [osTicket Alternatives](https://www.getapp.za.com/alternatives/10260/osticket)

# Alternatives to osTicket

Canonical: https://www.getapp.za.com/alternatives/10260/osticket

> Explore the top alternatives to osTicket. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (687 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.za.com/software/91351/freshservice)
   - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/91351/osticket/vs/freshservice)
2. **Freshdesk** — 4.5/5 (3410 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.za.com/software/10317/freshdesk)
   - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/10317/osticket/vs/freshdesk)
3. **JIRA Service Management** — 4.5/5 (764 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.za.com/software/91811/jira-service-management)
   - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/91811/osticket/vs/jira-service-management)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.za.com/software/10036/zoho-desk)
   - [Compare vs osTicket](https://www.getapp.za.com/compare/10036/10260/zoho-desk/vs/osticket)
5. **Zendesk Suite** — 4.4/5 (4076 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs osTicket](https://www.getapp.za.com/compare/9448/10260/zendesk/vs/osticket)
6. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.za.com/software/132287/milvus)
   - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/132287/osticket/vs/milvus)
7. **LiveAgent** — 4.7/5 (1755 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.za.com/software/91301/liveagent)
   - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/91301/osticket/vs/liveagent)
8. **LiveChat** — 4.6/5 (1716 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.za.com/software/8385/livechat)
   - [Compare vs osTicket](https://www.getapp.za.com/compare/8385/10260/livechat/vs/osticket)
9. **SysAid** — 4.5/5 (512 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.za.com/software/90863/sysaid)
   - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/90863/osticket/vs/sysaid)
10. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Secure remote access software
    - [View profile](https://www.getapp.za.com/software/113939/bomgar)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/113939/osticket/vs/bomgar)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.za.com/software/132559/supremo-remote-desktop)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/132559/osticket/vs/supremo-remote-desktop)
12. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.za.com/software/105081/tidio-chat)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/105081/osticket/vs/tidio-chat)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (228 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.za.com/software/20521/manageengine-service-desk-plus)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/20521/osticket/vs/manageengine-service-desk-plus)
14. **ServiceNow** — 4.5/5 (344 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.za.com/software/9156/servicenow)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/9156/10260/servicenow/vs/osticket)
15. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.za.com/software/116599/giva-customer-service)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/116599/osticket/vs/giva-customer-service)
16. **Salesforce Service Cloud** — 4.5/5 (821 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.za.com/software/91754/salesforce-1-service-cloud)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/91754/osticket/vs/salesforce-1-service-cloud)
17. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
    - [View profile](https://www.getapp.za.com/software/119575/hubspot-service-hub)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/119575/osticket/vs/hubspot-service-hub)
18. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.za.com/software/2059324/faveo-helpdesk)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/2059324/osticket/vs/faveo-helpdesk)
19. **Help Scout** — 4.6/5 (225 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.za.com/software/90462/help-scout)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/90462/osticket/vs/help-scout)
20. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.za.com/software/105673/supportbench)
    - [Compare vs osTicket](https://www.getapp.za.com/compare/10260/105673/osticket/vs/supportbench)

## Related Categories

- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.za.com/directory/292/it-service-management-itsm/software)
- [Issue Tracking Software](https://www.getapp.za.com/directory/580/issue-tracking/software)
- [Knowledge Base Software](https://www.getapp.za.com/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/10260/osticket)
- [View Product Profile](https://www.getapp.za.com/software/10260/osticket)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10260/osticket> |
| de-AT | <https://www.getapp.at/alternatives/10260/osticket> |
| en | <https://www.getapp.com/it-management-software/a/osticket/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10260/osticket> |
| en-AU | <https://www.getapp.com.au/alternatives/10260/osticket> |
| en-CA | <https://www.getapp.ca/alternatives/10260/osticket> |
| en-GB | <https://www.getapp.co.uk/alternatives/10260/osticket> |
| en-IE | <https://www.getapp.ie/alternatives/10260/osticket> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10260/osticket> |
| en-SG | <https://www.getapp.sg/alternatives/10260/osticket> |
| en-ZA | <https://www.getapp.za.com/alternatives/10260/osticket> |
| es | <https://www.getapp.es/alternatives/10260/osticket> |
| es-CL | <https://www.getapp.cl/alternatives/10260/osticket> |
| es-CO | <https://www.getapp.com.co/alternatives/10260/osticket> |
| es-MX | <https://www.getapp.com.mx/alternatives/10260/osticket> |
| fr | <https://www.getapp.fr/alternatives/10260/osticket> |
| fr-BE | <https://fr.getapp.be/alternatives/10260/osticket> |
| fr-CA | <https://fr.getapp.ca/alternatives/10260/osticket> |
| nl | <https://www.getapp.nl/alternatives/10260/osticket> |
| nl-BE | <https://www.getapp.be/alternatives/10260/osticket> |

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