Unified Communications as a Service (UCaaS) Alternatives
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How are these alternatives similar to Unified Communications as a Service (UCaaS)?
The alternatives suggested are similar to Unified Communications as a Service (UCaaS) in terms of common software categories, shared features and the number of verified user reviews. Explore the following Unified Communications as a Service (UCaaS) alternatives to see if there are any Unified Communications as a Service (UCaaS) competitors that you should also consider in your software research.
What are the top 5 alternatives to Unified Communications as a Service (UCaaS)?
Top 20 alternatives
Overview
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.
Read more about RingEX
Business size
S
M
L
Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools
Read more about RingCentral Contact Center
Business size
S
M
L
Pricing
Starting from:
US$65.00
- Free Version
- Free Trial
Value for Money
4.0
0.2
Overview
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more
Read more about Microsoft 365
Business size
S
M
L
Pricing
Starting from:
US$6.99
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.
Read more about 8x8 Work
Business size
S
M
L
Pricing
Starting from:
US$24.00
- Free Version
- Free Trial
Value for Money
3.9
0.3
Overview
3CX is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.
Read more about 3CX
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.
Read more about Aircall
Business size
S
M
L
Pricing
Starting from:
US$40.00
- Free Version
- Free Trial
Value for Money
4.0
0.2
Overview
VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat
Read more about VICIdial
Business size
S
M
L
Pricing
Starting from:
US$400.00
- Free Version
- Free Trial
Value for Money
4.8
0.6
Overview
Acefone is a VoIP service provider trusted by 10,000+ reputed companies. From guaranteed 99.99% uptime and 24x7x365 support to unlimited calling, get everything your business needs for flawless customer service and butter-smooth operations. Special offer: Unlimited calling at just $12.99/user/month
Read more about Acefone
Business size
S
M
L
Pricing
Starting from:
US$4.99
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
Leading global provider of AI-powered omnichannel cloud contact center software.
Read more about Bright Pattern
Business size
S
M
L
Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.8
0.6
Overview
Deliver incredible customer experiences with a platform that uses AI-powered solutions to provide personalized, agile and satisfying customer service.
Read more about wolkvox
Business size
S
M
L
Pricing
Starting from:
US$54.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
An all-in-one customer interaction suite powering over a billion interactions worldwide
Read more about Ameyo
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.9
0.3
Overview
Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets.
Read more about Zadarma
Business size
S
M
L
Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
3.6
0.6
Overview
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
Read more about Call Center Studio
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.
Read more about WeKall
Business size
S
M
L
Pricing
Starting from:
US$17.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done fa
Read more about CloudCall
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
3.7
0.5
Overview
SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.
Read more about SparkTG VCC
Business size
S
M
L
Pricing
Starting from:
US$5.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.
Read more about NUACOM
Business size
S
M
L
Pricing
Starting from:
US$9.99
- Free Version
- Free Trial
Value for Money
4.6
0.4
Dialing Innovations Call Center Application Suite
Predictive dialer & call automation for call centers
Overview
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more
Read more about Dialing Innovations Call Center Application Suite
Business size
S
M
L
Pricing
Starting from:
US$10.00
- Free Version
- Free Trial
Value for Money
4.9
0.7
Overview
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.
Read more about BeInContact
Business size
S
M
L
Pricing
Starting from:
US$38.00
- Free Version
- Free Trial
Value for Money
3.9
0.3
Overview
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.
Read more about LeadDesk
Business size
S
M
L
Pricing
Starting from:
US$99.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
VoIP Software
Popular comparisons
- Unified Communications as a Service (UCaaS) Vs RingEX
- Unified Communications as a Service (UCaaS) Vs RingCentral Contact Center
- Unified Communications as a Service (UCaaS) Vs Microsoft 365
- Unified Communications as a Service (UCaaS) Vs 8x8 Work
- Unified Communications as a Service (UCaaS) Vs 3CX
- Unified Communications as a Service (UCaaS) Vs Aircall
- Unified Communications as a Service (UCaaS) Vs VICIdial
- Unified Communications as a Service (UCaaS) Vs Acefone
- Unified Communications as a Service (UCaaS) Vs Bright Pattern
- Unified Communications as a Service (UCaaS) Vs wolkvox
- Unified Communications as a Service (UCaaS) Vs Ameyo
- Unified Communications as a Service (UCaaS) Vs Zadarma
