Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Forum |
Forum
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$13,00/month
|
|
| Free |
Free
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Access Control |
Access Control
|
| Activity Dashboard |
Activity Dashboard
|
| Alerts / Escalation |
Alerts / Escalation
|
| Anti Spam |
Anti Spam
|
| Application Integration |
Application Integration
|
| Archiving & Retention |
Archiving & Retention
|
| Auto-Responders |
Auto-Responders
|
| Automatic Call Distribution |
Automatic Call Distribution
|
| Automatic Notifications |
Automatic Notifications
|
| Business Analysis |
Business Analysis
|
| CRM Integration |
CRM Integration
|
| Call Recording |
Call Recording
|
| Call Transfer |
Call Transfer
|
| Callback Scheduling |
Callback Scheduling
|
| Chat |
Chat
|
| Chat Transcript |
Chat Transcript
|
| Client Management |
Client Management
|
| Computer Telephony Integration |
Computer Telephony Integration
|
| Contact History |
Contact History
|
| Custom Forms |
Custom Forms
|
| Customer Activity Reporting |
Customer Activity Reporting
|
| Customer History |
Customer History
|
| Customizable Branding |
Customizable Branding
|
| Data Import/Export |
Data Import/Export
|
| Data Visualization |
Data Visualization
|
| Desktop Notifications |
Desktop Notifications
|
| Email Integration |
Email Integration
|
| Email Notifications |
Email Notifications
|
| Employee Profile |
Employee Profile
|
| Engagement Analytics |
Engagement Analytics
|
| Event Triggered Actions |
Event Triggered Actions
|
| File Management |
File Management
|
| File Transfer |
File Transfer
|
| Filtered Views |
Filtered Views
|
| Geolocation |
Geolocation
|
| Help Desk Integration |
Help Desk Integration
|
| History Tracking |
History Tracking
|
| Inbox Management |
Inbox Management
|
| Instant Messaging |
Instant Messaging
|
| Knowledge Base Management |
Knowledge Base Management
|
| Labeling |
Labeling
|
| Lead Capture |
Lead Capture
|
| Lead Generation |
Lead Generation
|
| Lead Management |
Lead Management
|
| Location Tracking |
Location Tracking
|
| Mobile Integration |
Mobile Integration
|
| Monitoring |
Monitoring
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Language |
Multi-Language
|
| Multi-Location |
Multi-Location
|
| Performance Management |
Performance Management
|
| Performance Reports |
Performance Reports
|
| Quality Control |
Quality Control
|
| Ratings & Reviews |
Ratings & Reviews
|
| Real Time Analytics |
Real Time Analytics
|
| Real Time Data |
Real Time Data
|
| Real Time Monitoring |
Real Time Monitoring
|
| Real Time Notifications |
Real Time Notifications
|
| Real Time Updates |
Real Time Updates
|
| Reminders |
Reminders
|
| Reporting & Statistics |
Reporting & Statistics
|
| Request Routing |
Request Routing
|
| SSL Security |
SSL Security
|
| Search Functionality |
Search Functionality
|
| Social Media Integration |
Social Media Integration
|
| Spell Correction |
Spell Correction
|
| Summary Reports |
Summary Reports
|
| Support Ticket Management |
Support Ticket Management
|
| Surveys & Feedback |
Surveys & Feedback
|
| Tagging |
Tagging
|
| Third Party Integration |
Third Party Integration
|
| Transaction History |
Transaction History
|
| Visitor Tracking |
Visitor Tracking
|
| Visual Analytics |
Visual Analytics
|
| Web Analytics |
Web Analytics
|
| Website Integration |
Website Integration
|
| Widgets |
Widgets
|
| Workflow Management |
Workflow Management
|
| eCommerce Integration |
eCommerce Integration
|
Integrations |
Integrations |
| Better Proposals |
Better Proposals
|
| BigCommerce |
BigCommerce
|
| FullContact |
FullContact
|
| Magento Commerce |
Magento Commerce
|
| Mailchimp |
Mailchimp
|
| Meets CRM |
Meets CRM
|
| SITE123 |
SITE123
|
| Tilda Publishing |
Tilda Publishing
|
| Wordpress |
Wordpress
|
