Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Email/Help Desk |
Email/Help Desk
|
| FAQs/Forum |
FAQs/Forum
|
| Knowledge Base |
Knowledge Base
|
| Phone Support |
Phone Support
|
| 24/7 (Live rep) |
24/7 (Live rep)
|
| Chat |
Chat
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$25,00/one-time
|
|
| Free |
Free
|
| One Time License |
One Time License
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Activity Tracking |
Activity Tracking
|
| Alerts / Escalation |
Alerts / Escalation
|
| Archiving & Retention |
Archiving & Retention
|
| Automatic Call Distribution |
Automatic Call Distribution
|
| CRM |
CRM
|
| Call Center Management |
Call Center Management
|
| Call Logging |
Call Logging
|
| Call Monitoring |
Call Monitoring
|
| Call Recording |
Call Recording
|
| Call Scripting |
Call Scripting
|
| Campaign Analytics |
Campaign Analytics
|
| Campaign Management |
Campaign Management
|
| Campaign Planning |
Campaign Planning
|
| Contact Management |
Contact Management
|
| FCC Compliance |
FCC Compliance
|
| File Transfer |
File Transfer
|
| Keyword Tracking |
Keyword Tracking
|
| Knowledge Base Management |
Knowledge Base Management
|
| Lead Management |
Lead Management
|
| Mass Texting |
Mass Texting
|
| Mobile Keywords |
Mobile Keywords
|
| Multiple Parties |
Multiple Parties
|
| Open Database Design |
Open Database Design
|
| Real Time Analytics |
Real Time Analytics
|
| Real-Time Chat |
Real-Time Chat
|
| Reporting/Analytics |
Reporting/Analytics
|
| SMS Marketing Managment |
SMS Marketing Managment
|
| Survey/Poll Management |
Survey/Poll Management
|
| Telemarketing Management |
Telemarketing Management
|
| Third Party Integrations |
Third Party Integrations
|
Integrations |
Integrations |
| CiviCRM |
CiviCRM
|
| Google Contacts |
Google Contacts
|
| Google Workspace |
Google Workspace
|
| ManageEngine Applications Manager |
ManageEngine Applications Manager
|
| NationBuilder |
NationBuilder
|
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
| Shopify |
Shopify
|
| Zapier |
Zapier
|
