IncidentMonitor

Service desk software with self-service web portal support
(6 reviews)
Learn More

Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

US$36,00
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Activity Dashboard Activity Dashboard
Alerts / Escalation Alerts / Escalation
Approval Process Control Approval Process Control
Asset Lifecycle Management Asset Lifecycle Management
Asset Management Asset Management
Automatic Notifications Automatic Notifications
Catalog Management Catalog Management
Chat Chat
Client Portal Client Portal
Configurable Workflow Configurable Workflow
Custom Fields Custom Fields
Customer Database Customer Database
Customizable Reporting Customizable Reporting
Dashboard Creation Dashboard Creation
Data Import/Export Data Import/Export
Email Integration Email Integration
Email Notifications Email Notifications
Escalation Management Escalation Management
Incident Management Incident Management
Instant Messaging Instant Messaging
Inventory Management Inventory Management
Knowledge Base Management Knowledge Base Management
Multi-Language Multi-Language
Online Catalog Online Catalog
Online Forums Online Forums
Prioritizing Prioritizing
Process Control Process Control
Queue Manager Queue Manager
Reporting & Statistics Reporting & Statistics
Scheduled Reporting Scheduled Reporting
Self Service Portal Self Service Portal
Social Media Integration Social Media Integration
Summary Reports Summary Reports
Support Ticket Management Support Ticket Management
Surveys & Feedback Surveys & Feedback
Web Forms Web Forms
Whiteboard Whiteboard
Widgets Widgets

Select a Product to Compare

Zendesk

2423 reviews

Deskero

104 reviews

HaloPSA

15 reviews

Zoho Desk

1629 reviews

LiveAgent

960 reviews

SysAid

293 reviews

JivoChat

53 reviews

Deskpro

33 reviews

TOPdesk

39 reviews

Helpshift

26 reviews

Bold360

25 reviews

eHelpDesk

19 reviews

HelpDesk

17 reviews

REVE Chat

14 reviews

AIhelp

5 reviews

LiveChat

1082 reviews