Universal Knowledge Alternatives

How are these alternatives similar to Universal Knowledge?

The alternatives suggested are similar to Universal Knowledge in terms of common software categories, shared features and the number of verified user reviews. Explore the following Universal Knowledge alternatives to see if there are any Universal Knowledge competitors that you should also consider in your software research.


What are the top 5 alternatives to Universal Knowledge?


Top 20 alternatives

Deskpro

Customer service software you can depend on

Overview

Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

ProProfs Knowledge Base

Create, design, and publish knowledge base, help center, FAQ

Overview

ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture. Read more about ProProfs Knowledge Base

Business size

S M L

Starting from: US$79.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

Centralpoint

Digital experience platform & content management solution

Overview

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners. Read more about Centralpoint

Business size

S M L

Starting from: US$25,000.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

MangoApps

Bring your frontline and office teams together

Overview

MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page. Read more about MangoApps

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Knowmax

Single source of truth. Delivered.

Overview

With Knowmax Knowledge Base Software, Create Decision Trees, Visual Guides, FAQs & Articles For Customer Support Teams & Self-service. Read more about Knowmax

Business size

S M L

Starting from: US$14.99
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

eGain Knowledge Hub

#1 Knowledge Management System - Top-rated by Gartner

Overview

eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era Read more about eGain Knowledge Hub

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.6

Supportbench

Supportbench: AI-Powered Enterprise Support Mastery

Overview

Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations. Read more about Supportbench

Business size

S M L

Starting from: US$32.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.2

Guru

Organize company information. Access it anywhere.

Overview

Guru is a knowledge management solution that works in your workflow, so the information you need to do your job is always at your fingertips. By leveraging AI and a robust list of integrations, Guru delivers verified knowledge into the tools your team is already using without them needing to search. Read more about Guru

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.2

Shelf

Cloud-based knowledge management solution

Overview

The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters. Read more about Shelf

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.2

SwipeGuide

CPG & Industrial Manufacturing

Overview

Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline. Read more about SwipeGuide

Business size

S M L

Starting from: US$649.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.4

Elium

Empower your organisation with a smart knowledge base

Overview

Elium is an award-winning EU knowledge management solution that enables businesses to enhance knowledge accuracy, accessibility, and governance. Elium Hub centralises information for global operations, while Elium Desk provides frontline teams with the right knowledge to improve service quality. Read more about Elium

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Document360

AI-powered Knowledge base and Documentation software

Overview

Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information. Read more about Document360

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.1

Helpjuice

Cloud-based knowledge management platform

Overview

Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers Read more about Helpjuice

Business size

S M L

Starting from: US$120.00
Pricing plans
Value for Money 4.7 0.1 View Pricing Plans

Zoho Desk

Customer service software for businesses of all sizes

Overview

With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk

Business size

S M L

Starting from: US$14.00
Pricing plans
Value for Money 4.5 0.1 View Pricing Plans

Connecteam

Enhance employee management with the only all-in-one app

Overview

Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house. Read more about Connecteam

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

Mayday

The intelligent knowledge base for customer care

Overview

Mayday is a cloud-based knowledge base that improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers. Read more about Mayday

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.2 0.4

Kademi

Cloud-based lead management solution

Overview

Kademi is a cloud-based lead management solution that helps businesses plan, organize, and launch leadership meetings and certification programs on a unified platform. Read more about Kademi

Business size

S M L

Starting from: US$850.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.2

monday.com

Project Management Made Easy

Overview

Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters. Read more about monday.com

Business size

S M L

Starting from: US$8.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

Whale

The knowledge-sharing tool for SMBs

Overview

Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees. Read more about Whale

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 3.7 0.9

WELDER

Experience the all-in-one HR-software of WELDER.

Overview

WELDER helps organizations measure and improve the engagement and happiness of their employees. Read more about WELDER

Business size

S M L

Starting from: US$175.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

Quick view of Universal Knowledge

4.6 (12)

Business size

S M L

Pricing starting from:

US$10.00

  • Free Version
  • Free Trial

Value for Money

4.6