---
description: Learn how Cross-CX can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cross-CX Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Cross-CX](/software/105493/cross-crm) > [Cross-CX Alternatives](https://www.getapp.za.com/alternatives/105493/cross-crm)

# Alternatives to Cross-CX

Canonical: https://www.getapp.za.com/alternatives/105493/cross-crm

> Explore the top alternatives to Cross-CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.za.com/software/91301/liveagent)
   - [Compare vs Cross-CX](https://www.getapp.za.com/compare/91301/105493/liveagent/vs/cross-crm)
2. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.za.com/software/8391/incontact-call-center-software)
   - [Compare vs Cross-CX](https://www.getapp.za.com/compare/8391/105493/incontact-call-center-software/vs/cross-crm)
3. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.za.com/software/104597/genesys-cloud)
   - [Compare vs Cross-CX](https://www.getapp.za.com/compare/104597/105493/genesys-cloud/vs/cross-crm)
4. **Convoso** — 4.5/5 (386 reviews) — AI virtual agent for call center automation
   - [View profile](https://www.getapp.za.com/software/8280/cloud-predictive-dialer)
   - [Compare vs Cross-CX](https://www.getapp.za.com/compare/8280/105493/cloud-predictive-dialer/vs/cross-crm)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.za.com/software/9448/zendesk)
   - [Compare vs Cross-CX](https://www.getapp.za.com/compare/9448/105493/zendesk/vs/cross-crm)
6. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.za.com/software/91276/five9)
   - [Compare vs Cross-CX](https://www.getapp.za.com/compare/91276/105493/five9/vs/cross-crm)
7. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
   - [View profile](https://www.getapp.za.com/software/2049433/nextiva-call-center)
   - [Compare vs Cross-CX](https://www.getapp.za.com/compare/105493/2049433/cross-crm/vs/nextiva-call-center)
8. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
   - [View profile](https://www.getapp.za.com/software/106673/gladly)
   - [Compare vs Cross-CX](https://www.getapp.za.com/compare/105493/106673/cross-crm/vs/gladly)
9. **Liberty Converse** — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \& teams
   - [View profile](https://www.getapp.za.com/software/2048767/liberty-converse)
   - [Compare vs Cross-CX](https://www.getapp.za.com/compare/105493/2048767/cross-crm/vs/liberty-converse)
10. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.za.com/software/91754/salesforce-1-service-cloud)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/91754/105493/salesforce-1-service-cloud/vs/cross-crm)
11. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.za.com/software/10036/zoho-desk)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/10036/105493/zoho-desk/vs/cross-crm)
12. **wolkvox** — 4.6/5 (100 reviews) — Communication management system for contact centers
    - [View profile](https://www.getapp.za.com/software/2035031/wolkvox)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/105493/2035031/cross-crm/vs/wolkvox)
13. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.za.com/software/110527/ujet)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/105493/110527/cross-crm/vs/ujet)
14. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.za.com/software/102177/front)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/102177/105493/front/vs/cross-crm)
15. **Ameyo** — 4.2/5 (100 reviews) — All-in-one Contact Center Software
    - [View profile](https://www.getapp.za.com/software/10033/ameyo-communication-suite)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/10033/105493/ameyo-communication-suite/vs/cross-crm)
16. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.za.com/software/100659/talkdesk)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/100659/105493/talkdesk/vs/cross-crm)
17. **RingCX** — 4.2/5 (253 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.za.com/software/105435/ringcentral-contact-centre)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/105435/105493/ringcentral-contact-centre/vs/cross-crm)
18. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.za.com/software/109551/kustomer)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/105493/109551/cross-crm/vs/kustomer)
19. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.za.com/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/105493/2057354/cross-crm/vs/inconcert-omnichannel-contact-center)
20. **Sprinklr** — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
    - [View profile](https://www.getapp.za.com/software/100180/sprinklr)
    - [Compare vs Cross-CX](https://www.getapp.za.com/compare/100180/105493/sprinklr/vs/cross-crm)

## Related Categories

- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)
- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.za.com/alternatives/105493/cross-crm)
- [View Product Profile](https://www.getapp.za.com/software/105493/cross-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/cross-crm/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/105493/cross-crm> |
| en-AU | <https://www.getapp.com.au/alternatives/105493/cross-crm> |
| en-CA | <https://www.getapp.ca/alternatives/105493/cross-crm> |
| en-GB | <https://www.getapp.co.uk/alternatives/105493/cross-crm> |
| en-IE | <https://www.getapp.ie/alternatives/105493/cross-crm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/105493/cross-crm> |
| en-SG | <https://www.getapp.sg/alternatives/105493/cross-crm> |
| en-ZA | <https://www.getapp.za.com/alternatives/105493/cross-crm> |
| fr | <https://www.getapp.fr/alternatives/105493/cross-crm> |
| fr-BE | <https://fr.getapp.be/alternatives/105493/cross-crm> |
| fr-CA | <https://fr.getapp.ca/alternatives/105493/cross-crm> |

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