Supportbench Alternatives

Supportbench

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How are these alternatives similar to Supportbench?

The alternatives suggested are similar to Supportbench in terms of common software categories, shared features and the number of verified user reviews. Explore the following Supportbench alternatives to see if there are any Supportbench competitors that you should also consider in your software research.


What are the top 5 alternatives to Supportbench?


Top 20 alternatives

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Business size

S M L

Starting from: US$14.00
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels. Read more about Freshdesk

Business size

S M L

Starting from: US$18.00
Pricing plans
Value for Money 4.4 0.4 View Pricing Plans

SpiraTest

Powerful Test Management Software

Overview

SpiraTest® delivers the features, performance and speed to make the software testing life cycle more productive and efficient that using any other system available today. SpiraTest is a complete quality assurance and test management system with integrated release scheduling and defect tracking. Read more about SpiraTest

Business size

S M L

Starting from: US$36.66
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Bitrix24

100% free CRM, collaboration, and communication tool suite

Overview

Bitrix24 is #1 free client management (CRM) and customer service solution, used by 12 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service — email, telephony, website live chat, Facebook, Instagram, Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24

Business size

S M L

Starting from: US$61.00
Pricing plans
Value for Money 4.2 0.6 View Pricing Plans

monday.com

Project Management Made Easy

Overview

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com

Business size

S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Dixa

Conversational Customer Service Software

Overview

Full-featured customer service software for phone, email, chat & messaging apps that runs in your browser. Designed for customer-facing teams that prioritize the customer experience, Dixa helps brands deliver omnichannel customer experiences through smart routing, built-in CRM, integrations & more. Read more about Dixa

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.6

TeamSupport

The complete B2B solution for great customer support

Overview

Customer Service Software built for business to business support! Improve efficiency, reduce costs, and increase customer satisfaction with TeamSupport. Read more about TeamSupport

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Microsoft Outlook

Email & calendar software

Overview

Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily Read more about Microsoft Outlook

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Instabug

In-app feedback & bug reporting for mobile apps

Overview

We deliver Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to accelerate their workflow and release with confidence. Read more about Instabug

Business size

S M L

Starting from: US$149.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.8

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

Overview

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

CloudBlue PSA

The next generation of professional services automation.

Overview

CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing Read more about CloudBlue PSA

Business size

S M L

Starting from: US$65.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Rollbar

Full-stack bug and issue tracking for web and mobile apps

Overview

Error monitoring & tracking tool that helps software developers, DevOps, QA, and Support engineers release better quality code faster. Instrument Rollbar SDK with your code to handle exceptions and collect data for debugging. Supports JavaScript, Ruby, Python, Java, .NET, iOS, Android, Go, and more. Read more about Rollbar

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.6

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.8

osTicket

Customer support ticket system

Overview

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain... Read more about osTicket

Business size

S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.8

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations. Enjoy social media integrations, customer relationship management, video calls, ticketing, and more. Start your 30-Day free trial, no credit card required Read more about LiveAgent

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.1

Front

How 8,000+ companies streamline customer communication.

Overview

Front is customer service software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration. Read more about Front

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Issuetrak

Report. Resolve. Relax. It starts with Issuetrak.

Overview

Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak

Business size

S M L

Starting from: US$26.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.2

Vivantio

Flexible Software. Focused Service.

Overview

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers. Read more about Vivantio

Business size

S M L

Starting from: US$59.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Quick view of Supportbench

Business size

S M L

Pricing starting from:

US$32.00

  • Free Version
  • Free Trial

Value for Money

4.8