Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
N/A
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
API |
API
|
Alerts / Escalation |
Alerts / Escalation
|
Assessment Management |
Assessment Management
|
Automated Scheduling |
Automated Scheduling
|
Automatic Backup |
Automatic Backup
|
Backup Management |
Backup Management
|
Chat |
Chat
|
Communication Management |
Communication Management
|
Data Recovery |
Data Recovery
|
Data Replication |
Data Replication
|
Disaster Recovery |
Disaster Recovery
|
Employee Management |
Employee Management
|
Event Logs |
Event Logs
|
Help Desk Integration |
Help Desk Integration
|
IT Asset Tracking |
IT Asset Tracking
|
Issue Management |
Issue Management
|
Issue Tracking |
Issue Tracking
|
Mobile Alerts |
Mobile Alerts
|
Mobile Integration |
Mobile Integration
|
Monitoring |
Monitoring
|
Performance Reports |
Performance Reports
|
Prioritizing |
Prioritizing
|
Real Time Analytics |
Real Time Analytics
|
Real Time Monitoring |
Real Time Monitoring
|
Real Time Reporting |
Real Time Reporting
|
Remote Control |
Remote Control
|
Remote Monitoring |
Remote Monitoring
|
Risk Alerts |
Risk Alerts
|
SSL Security |
SSL Security
|
Self Service Portal |
Self Service Portal
|
Server Monitoring |
Server Monitoring
|
Software Testing Management |
Software Testing Management
|
Status Reporting |
Status Reporting
|
Support Ticket Management |
Support Ticket Management
|
Support Ticket Tracking |
Support Ticket Tracking
|
Third Party Integration |
Third Party Integration
|
Integrations |
Integrations |
Accelo |
Accelo
|
Autotask |
Autotask
|
Computicate PSA |
Computicate PSA
|
ConnectWise Manage |
ConnectWise Manage
|
Halo Service Desk |
Halo Service Desk
|
HaloITSM |
HaloITSM
|
IT Glue |
IT Glue
|
PROMYS CRM Help Desk PSA |
PROMYS CRM Help Desk PSA
|
SolarWinds Passportal |
SolarWinds Passportal
|
Webroot |
Webroot
|