Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Alerts / Escalation |
Alerts / Escalation
|
| Assessment Management |
Assessment Management
|
| Automated Scheduling |
Automated Scheduling
|
| Automatic Backup |
Automatic Backup
|
| Backup Management |
Backup Management
|
| Chat |
Chat
|
| Communication Management |
Communication Management
|
| Data Recovery |
Data Recovery
|
| Data Replication |
Data Replication
|
| Disaster Recovery |
Disaster Recovery
|
| Employee Management |
Employee Management
|
| Event Logs |
Event Logs
|
| Help Desk Integration |
Help Desk Integration
|
| IT Asset Tracking |
IT Asset Tracking
|
| Issue Management |
Issue Management
|
| Issue Tracking |
Issue Tracking
|
| Mobile Alerts |
Mobile Alerts
|
| Mobile Integration |
Mobile Integration
|
| Monitoring |
Monitoring
|
| Performance Reports |
Performance Reports
|
| Prioritizing |
Prioritizing
|
| Real Time Analytics |
Real Time Analytics
|
| Real Time Monitoring |
Real Time Monitoring
|
| Real Time Reporting |
Real Time Reporting
|
| Remote Control |
Remote Control
|
| Remote Monitoring |
Remote Monitoring
|
| Risk Alerts |
Risk Alerts
|
| SSL Security |
SSL Security
|
| Self Service Portal |
Self Service Portal
|
| Server Monitoring |
Server Monitoring
|
| Software Testing Management |
Software Testing Management
|
| Status Reporting |
Status Reporting
|
| Support Ticket Management |
Support Ticket Management
|
| Support Ticket Tracking |
Support Ticket Tracking
|
| Third Party Integration |
Third Party Integration
|
Integrations |
Integrations |
| Accelo |
Accelo
|
| Autotask |
Autotask
|
| Computicate PSA |
Computicate PSA
|
| ConnectWise Manage |
ConnectWise Manage
|
| Halo Service Desk |
Halo Service Desk
|
| HaloITSM |
HaloITSM
|
| IT Glue |
IT Glue
|
| PROMYS CRM Help Desk PSA |
PROMYS CRM Help Desk PSA
|
| SolarWinds Passportal |
SolarWinds Passportal
|
| Webroot |
Webroot
|
