Freshchat

Live Chat software for modern messaging
(67 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

US$19,00/month
Free Free
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

"What If" Scenarios "What If" Scenarios
API API
Activity Tracking Activity Tracking
Alerts / Escalation Alerts / Escalation
Authentication Authentication
Automated Scheduling Automated Scheduling
Automatic Notifications Automatic Notifications
CRM Integration CRM Integration
Categorization Categorization
Chat Chat
Chat Transcript Chat Transcript
Contact History Contact History
Customer History Customer History
Customer Profiling Customer Profiling
Customizable Branding Customizable Branding
Customizable Templates Customizable Templates
Email Notifications Email Notifications
Employee Profile Employee Profile
Event Triggered Actions Event Triggered Actions
Feedback Collection Feedback Collection
Feedback Management Feedback Management
File Management File Management
File Transfer File Transfer
Filtered Views Filtered Views
Help Desk Integration Help Desk Integration
Help Desk Management Help Desk Management
History Tracking History Tracking
Instant Messaging Instant Messaging
Knowledge Base Management Knowledge Base Management
Mobile Integration Mobile Integration
Multi-Channel Communication Multi-Channel Communication
Multi-Language Multi-Language
Real Time Monitoring Real Time Monitoring
Real Time Notifications Real Time Notifications
Request Routing Request Routing
SSL Security SSL Security
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Single Sign On Single Sign On
Social Media Integration Social Media Integration
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Surveys & Feedback Surveys & Feedback
Third Party Integration Third Party Integration
Timeline Management Timeline Management
Visitor Tracking Visitor Tracking

Integrations

Integrations

Freshservice Freshservice
Freshworks CRM Freshworks CRM
Knowmax Knowmax
OBI Engage OBI Engage
Paperflite Paperflite
Pypestream Pypestream
Upscope Upscope
Wordpress Wordpress
Workato Workato
elevio elevio

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