Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
US$19,00/month
|
|
Free |
Free
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
"What If" Scenarios |
"What If" Scenarios
|
API |
API
|
Activity Tracking |
Activity Tracking
|
Alerts / Escalation |
Alerts / Escalation
|
Authentication |
Authentication
|
Automated Scheduling |
Automated Scheduling
|
Automatic Notifications |
Automatic Notifications
|
CRM Integration |
CRM Integration
|
Categorization |
Categorization
|
Chat |
Chat
|
Chat Transcript |
Chat Transcript
|
Contact History |
Contact History
|
Customer History |
Customer History
|
Customer Profiling |
Customer Profiling
|
Customizable Branding |
Customizable Branding
|
Customizable Templates |
Customizable Templates
|
Email Notifications |
Email Notifications
|
Employee Profile |
Employee Profile
|
Event Triggered Actions |
Event Triggered Actions
|
Feedback Collection |
Feedback Collection
|
Feedback Management |
Feedback Management
|
File Management |
File Management
|
File Transfer |
File Transfer
|
Filtered Views |
Filtered Views
|
Help Desk Integration |
Help Desk Integration
|
Help Desk Management |
Help Desk Management
|
History Tracking |
History Tracking
|
Instant Messaging |
Instant Messaging
|
Knowledge Base Management |
Knowledge Base Management
|
Mobile Integration |
Mobile Integration
|
Multi-Channel Communication |
Multi-Channel Communication
|
Multi-Language |
Multi-Language
|
Real Time Monitoring |
Real Time Monitoring
|
Real Time Notifications |
Real Time Notifications
|
Request Routing |
Request Routing
|
SSL Security |
SSL Security
|
Search Functionality |
Search Functionality
|
Self Service Portal |
Self Service Portal
|
Single Sign On |
Single Sign On
|
Social Media Integration |
Social Media Integration
|
Support Ticket Management |
Support Ticket Management
|
Support Ticket Tracking |
Support Ticket Tracking
|
Surveys & Feedback |
Surveys & Feedback
|
Third Party Integration |
Third Party Integration
|
Timeline Management |
Timeline Management
|
Visitor Tracking |
Visitor Tracking
|
Integrations |
Integrations |
Freshservice |
Freshservice
|
Freshworks CRM |
Freshworks CRM
|
Knowmax |
Knowmax
|
OBI Engage |
OBI Engage
|
Paperflite |
Paperflite
|
Pypestream |
Pypestream
|
Upscope |
Upscope
|
Wordpress |
Wordpress
|
Workato |
Workato
|
elevio |
elevio
|