How are these alternatives similar to Freshchat?

The alternatives suggested are similar to Freshchat in terms of common software categories, shared features and the number of verified user reviews. Explore the following Freshchat alternatives to see if there are any Freshchat competitors that you should also consider in your software research.


What are the top 5 alternatives to Freshchat?


Top 20 alternatives

Zoho SalesIQ

Discover the future of customer engagement

Overview

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts. Increase your team's productivity seamlessly using powerful automation and chatbots to collect data and respond to queries. Read more about Zoho SalesIQ

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Tidio

Communicator for businesses. live chat, messenger and email

Overview

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Meltwater

Media monitoring and media intelligence solution

Overview

Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs. Read more about Meltwater

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.4 0.6

Pure Chat

Live chat software for SMBs

Overview

Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization Read more about Pure Chat

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

WhatsApp

Real-time customer communications management software

Overview

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. Read more about WhatsApp

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.7

HappyFox Chat

Premium live chat software

Overview

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience Read more about HappyFox Chat

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

BirdSeed

All-in-one Website Visitor Engagement Tool

Overview

BirdSeed is not only FOREVER FREE Live Chat, but also includes 11 other engagement tools that cater to early stage buyers, people want to communicate in a different way or when you aren't available - all in one button! Read more about BirdSeed

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.7

Olark

Happier customers live chat with Olark

Overview

Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy. Read more about Olark

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

LiveAgent

Web-based help desk so customer service agents

Overview

LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media. Start with a 30-day free trial, no credit card or contracts needed. Read more about LiveAgent

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.7

Crisp

All-in-one multi-channel solution for customer messaging

Overview

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Microsoft Teams

Chat-based workspace in Office 365

Overview

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution. Read more about Microsoft Teams

Business size

S M L

Starting from: US$76.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.6

Conversational Cloud

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Overview

LivePerson is an industry leader in Conversational AI and enterprise-grade chatbots that increase sales and improve customer care at scale on all the world’s most popular messaging channels. Read more about Conversational Cloud

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

LiveChat

Customer service software that boosts online sales.

Overview

LiveChat is an all-in-one customer service platform that helps businesses provide seamless customer service and boost their sales. It’s known for its simple, intuitive design, and ease of use. It integrates with 200+ services and is used by over 37,000 customers in 150 countries. Read more about LiveChat

Business size

S M L

Starting from: US$24.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Drift

Live chat & in-app messaging for sales & marketing

Overview

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools Read more about Drift

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.1

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

WATI

Conversational AI Platform

Overview

Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services. Read more about WATI

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

UChat

Conversational AI Platform

Overview

UChat is a platform that helps businesses create multiple chatbots for Facebook Messenger. You can use UChat’s visual flow builder to easily create an advanced conversation flow without coding. Read more about UChat

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 4.9 0.9

Cognigy.AI

Enterprise Conversational AI Platform

Overview

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences. Read more about Cognigy.AI

Business size

S M L

Starting from: US$2,500.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.8

Zoho Desk

Customer service software for businesses of all sizes

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$14.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Quick view of Freshchat

Business size

S M L

Pricing starting from:

US$1,799.00

  • Free Version
  • Free Trial

Value for Money

4.0