ChangeGear Service Desk

Cloud based solution to track & control IT services
(49 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
One Time License One Time License
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Activity Management Activity Management
Activity Tracking Activity Tracking
Application Integration Application Integration
Auditing Auditing
Automatic Notifications Automatic Notifications
Change Management Change Management
Charting Charting
Collaboration Tools Collaboration Tools
Configuration Management Configuration Management
Contact History Contact History
Contract Management Contract Management
Custom Fields Custom Fields
Custom Forms Custom Forms
Dashboard Creation Dashboard Creation
Employee Onboarding Employee Onboarding
Employee Self Service Employee Self Service
Forms Management Forms Management
History Tracking History Tracking
Incident Management Incident Management
Knowledge Base Management Knowledge Base Management
Prioritizing Prioritizing
Problem Management Problem Management
Real Time Analytics Real Time Analytics
SLA Management SLA Management
SMS Integration SMS Integration
SSL Security SSL Security
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Single Sign On Single Sign On
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Survey Management Survey Management
Task Management Task Management
Task Planning Task Planning
Task Tracking Task Tracking
Third Party Integration Third Party Integration
Workflow Management Workflow Management

Integrations

Integrations

Belladati Belladati
BeyondTrust BeyondTrust
Callture Virtual PBX Callture Virtual PBX
Jira Jira
SharePoint SharePoint
SolarWinds Network Performance Monitor SolarWinds Network Performance Monitor

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