Gladly Alternatives
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How are these alternatives similar to Gladly?
The alternatives suggested are similar to Gladly in terms of common software categories, shared features and the number of verified user reviews. Explore the following Gladly alternatives to see if there are any Gladly competitors that you should also consider in your software research.
What are the top 5 alternatives to Gladly?
Top 20 alternatives
Overview
The ONLY customer service app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify.
Read more about Gorgias
Business size
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Pricing
Starting from:
US$60.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.
Read more about HappyFox Help Desk
Business size
S
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Pricing
Starting from:
US$9.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.
Read more about Zendesk Talk
Business size
S
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Pricing
Starting from:
US$49.00
- Free Version
- Free Trial
Value for Money
4.3
0.5
Overview
Zendesk Analytics is reporting and analytics software that helps users understand what’s happening with their customers so they can do more of what works and less of what doesn’t.
Read more about Zendesk Explore
Business size
S
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Pricing
Starting from:
US$49.00
- Free Version
- Free Trial
Value for Money
4.3
0.5
Overview
Delight your customers with excellent customer service voice support. Talkdesk is a browser based call center software that is easy to set up and easy to use.
Read more about Talkdesk
Business size
S
M
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Pricing
Starting from:
US$1.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX
Read more about NICE CXone
Business size
S
M
L
Pricing
Starting from:
US$71.00
- Free Version
- Free Trial
Value for Money
4.0
0.8
Overview
Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels.
Read more about Freshdesk
Business size
S
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L
Overview
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
Read more about Kustomer
Business size
S
M
L
Pricing
Starting from:
US$89.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
Business size
S
M
L
Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.2
0.6
Overview
eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplaces, webstore and social media support.
Read more about eDesk
Business size
S
M
L
Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.2
0.6
Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.0
0.8
Overview
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.
Read more about Zoho Desk
Business size
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Overview
CRM and Deals for Zendesk Support help businesses manage sale pipelines successfully, create deal forecasts, analyze reports and make the right decisions while working with clients.
Read more about CRM and Deals for Zendesk
Business size
S
M
L
Pricing
Starting from:
US$9.00
- Free Version
- Free Trial
Value for Money
4.3
0.5
Overview
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.
Read more about Aircall
Business size
S
M
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Pricing
Starting from:
US$40.00
- Free Version
- Free Trial
Value for Money
4.0
0.8
Overview
Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.
Read more about Salesforce Platform
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
3.8
1.0
Overview
Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices
Read more about Zoiper
Business size
S
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Pricing
Starting from:
US$49.95
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
Read more about Genesys Cloud CX
Business size
S
M
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Pricing
Starting from:
US$75.00
- Free Version
- Free Trial
Value for Money
4.1
0.7
Overview
LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations.
Enjoy social media integrations, customer relationship management, video calls, ticketing, and more.
Start your 30-Day free trial, no credit card required
Read more about LiveAgent
Business size
S
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Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.7
0.1
Overview
Bitrix24 is #1 free client management (CRM) and customer service solution, used by 12 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service — email, telephony, website live chat, Facebook, Instagram, Viber, WhatsApp, Skype, Slack, etc.
Read more about Bitrix24
Business size
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Overview
Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.2
0.6