8x8 Contact Center Alternatives
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
How are these alternatives similar to 8x8 Contact Center?
The alternatives suggested are similar to 8x8 Contact Center in terms of common software categories, shared features and the number of verified user reviews. Explore the following 8x8 Contact Center alternatives to see if there are any 8x8 Contact Center competitors that you should also consider in your software research.
Top 20 alternatives
Overview
Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.
Read more about Bria
Business size
S
M
L
Pricing
Starting from:
US$2.95
- Free Version
- Free Trial
Value for Money
4.2
Overview
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.
Read more about GoTo Connect
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.4
0.2
Overview
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.
Read more about yellow.ai
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
Firebase, built on Google's cloud infrastructure, enables businesses to develop web and mobile applications with cloud storage, analytics, and messaging capabilities. Features include authentication, crash reporting, offline access, alerts, remote configuration, and prediction.
Read more about Firebase
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders
Read more about Fuze
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.0
0.2
Overview
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.
Read more about Cisco Jabber
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.
Read more about MiVoice Business Solution
Business size
S
M
L
Pricing
Starting from:
US$20.99
- Free Version
- Free Trial
Value for Money
3.8
0.4
Overview
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.
Read more about MiContact Center Business
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do
Read more about Slack
Business size
S
M
L
Pricing
Starting from:
US$8.75
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
WhatsApp Business platform for Sales and Marketing
Read more about Flinkit
Business size
S
M
L
Pricing
Starting from:
US$10.00
- Free Version
- Free Trial
Value for Money
4
0.2
Overview
NexG Platforms is a cloud-based telemarketing solution that helps businesses in healthcare, education, media, eCommerce, and other industries manage customer interactions across multiple channels. The platform enables users to manage customer engagement through SMS, email, voice, chatbot, and WhatsApp. NexG Platforms offers various features such...
Read more about NexG Platforms
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
0
4.2
Overview
Aceyus is an intelligence and reporting platform for enterprise-level contact centers, which provides real-time & historical reports on customer and agent behavior. Features include intelligent call routing, alerts, dynamic dashboards, trend analysis, omnichannel reporting, data integration & more.
Read more about Aceyus
Business size
S
M
L
Pricing
Starting from:
US$100,000.00
- Free Version
- Free Trial
Value for Money
0
4.2
Overview
fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service, sales, and call center operations. It offers availability for scheduling appointments, conducting sales calls, and qualifying leads. Featuring German-language AI telephony, fonio.ai relieves employees of routine tasks and...
Read more about fonio.ai
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.9
0.7
Overview
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
Read more about Call Center Studio
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
The Five9 Predictive Dialer allows organizations to make outbound calls to identified lists of contacts. The Five9 Predictive Dialer dramatically increases the number of live connections for your agents. With a mathematical algorithm, Five9 does the hard work of getting a live person on the phone.
Read more about Five9
Business size
S
M
L
Pricing
Starting from:
US$119.00
- Free Version
- Free Trial
Value for Money
4.0
0.2
Overview
Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.
Read more about Talkdesk
Business size
S
M
L
Pricing
Starting from:
US$85.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
Read more about Genesys Cloud CX
Business size
S
M
L
Pricing
Starting from:
US$75.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.
Read more about inconnect
Business size
S
M
L
Pricing
Starting from:
US$1.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.
Read more about Thrio
Business size
S
M
L
Pricing
Starting from:
US$89.00
- Free Version
- Free Trial
Value for Money
5
0.8
Overview
DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.
Read more about DCDial
Business size
S
M
L
Pricing
Starting from:
US$79.00
- Free Version
- Free Trial
Value for Money
0
4.2
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.2Related categories
Predictive Dialer Software
Popular comparisons
- 8x8 Contact Center Vs Bria
- 8x8 Contact Center Vs GoTo Connect
- 8x8 Contact Center Vs yellow.ai
- 8x8 Contact Center Vs Firebase
- 8x8 Contact Center Vs Fuze
- 8x8 Contact Center Vs Cisco Jabber
- 8x8 Contact Center Vs MiVoice Business Solution
- 8x8 Contact Center Vs MiContact Center Business
- 8x8 Contact Center Vs Slack
- 8x8 Contact Center Vs Flinkit
- 8x8 Contact Center Vs NexG Platforms
- 8x8 Contact Center Vs Aceyus
