Serviceaide

Service desk & IT service management
(22 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

N/A
Free Free
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Active Directory Integration Active Directory Integration
Activity Dashboard Activity Dashboard
Auditing Auditing
Automatic Notifications Automatic Notifications
Configurable Workflow Configurable Workflow
Custom Fields Custom Fields
Customizable Branding Customizable Branding
Knowledge Base Management Knowledge Base Management
Mobile Integration Mobile Integration
Multi-Language Multi-Language
Permission Management Permission Management
Projections Projections
Reporting & Statistics Reporting & Statistics
Role-Based Permissions Role-Based Permissions
Rules-Based Workflow Rules-Based Workflow
Single Sign On Single Sign On
User Management User Management
Visual Analytics Visual Analytics

Integrations

Integrations

BeyondTrust BeyondTrust
Salesforce Sales Cloud Salesforce Sales Cloud
Zapier Zapier