NFON

Cloud-based VoIP business telephone systems
(9 reviews)
Learn More

Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Email/Help Desk Email/Help Desk
FAQs/Forum FAQs/Forum
Knowledge Base Knowledge Base
Phone Support Phone Support
24/7 (Live rep) 24/7 (Live rep)

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Access Controls/Permissions Access Controls/Permissions
Activity Dashboard Activity Dashboard
Activity Tracking Activity Tracking
Alerts / Escalation Alerts / Escalation
Alerts/Notifications Alerts/Notifications
Archiving & Retention Archiving & Retention
Automated Routing Automated Routing
Blended Call Center Blended Call Center
Call Conferencing Call Conferencing
Call Logging Call Logging
Call Queues Call Queues
Call Recording Call Recording
Call Scripting Call Scripting
Call Transfer Call Transfer
Caller ID Caller ID
Customer History Customer History
Email Management Email Management
File Transfer File Transfer
Inbound Call Center Inbound Call Center
Outbound Call Center Outbound Call Center
Real-Time Chat Real-Time Chat
Recording Recording
Reporting & Statistics Reporting & Statistics
Reporting/Analytics Reporting/Analytics
SIP Trunking SIP Trunking
Scheduled Recording Scheduled Recording
Tagging Tagging
Third Party Integrations Third Party Integrations
VoIP VoIP
VoIP Connection VoIP Connection

Integrations

Integrations

GoldMine Premium Edition GoldMine Premium Edition
Microsoft Outlook Microsoft Outlook
SAP Customer Experience SAP Customer Experience
Skype for Business Skype for Business
SugarCRM SugarCRM
Zoho CRM Zoho CRM

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