Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Email/Help Desk |
Email/Help Desk
|
| Phone Support |
Phone Support
|
| 24/7 (Live rep) |
24/7 (Live rep)
|
| Chat |
Chat
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| 2-Way Messaging |
2-Way Messaging
|
| Alerts / Escalation |
Alerts / Escalation
|
| Appointment Management |
Appointment Management
|
| Assignment Management |
Assignment Management
|
| Call Center Management |
Call Center Management
|
| Case Management |
Case Management
|
| Collaboration Tools |
Collaboration Tools
|
| Commission Management |
Commission Management
|
| Email Marketing |
Email Marketing
|
| Event Scheduling |
Event Scheduling
|
| File Sharing |
File Sharing
|
| Interaction Tracking |
Interaction Tracking
|
| Lead Management |
Lead Management
|
| Lead Qualification |
Lead Qualification
|
| Loyalty Program |
Loyalty Program
|
| Mobile Coupons |
Mobile Coupons
|
| Mobile Keywords |
Mobile Keywords
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Offline Form |
Offline Form
|
| Point of Sale (POS) |
Point of Sale (POS)
|
| Purchasing & Receiving |
Purchasing & Receiving
|
| Real-time Conversations |
Real-time Conversations
|
| Registration Management |
Registration Management
|
| Remote Access/Control |
Remote Access/Control
|
| Remote Support Software |
Remote Support Software
|
| SMS Marketing Managment |
SMS Marketing Managment
|
| Sales Pipeline Management |
Sales Pipeline Management
|
| Survey/Poll Management |
Survey/Poll Management
|
| Ticket Management |
Ticket Management
|
| Workforce Management |
Workforce Management
|
Integrations |
Integrations |
| Desk.com |
Desk.com
|
| Microsoft 365 |
Microsoft 365
|
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
| Slack |
Slack
|
