ETS

Voice, IVR & customer experience testing suite
(1 review)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

US$1 280,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Alerts / Escalation Alerts / Escalation
Assessment Management Assessment Management
Call Monitoring Call Monitoring
Call Routing Call Routing
Call Scripting Call Scripting
Chat Chat
Chat Transcript Chat Transcript
Diagnostic Tools Diagnostic Tools
Escalation Management Escalation Management
IVR / Voice Recognition IVR / Voice Recognition
Monitoring Monitoring
Multi-Location Multi-Location
Performance Testing Performance Testing
Real Time Analytics Real Time Analytics

Integrations

Integrations

Citizenserve Citizenserve

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