VICIdial

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How are these alternatives similar to VICIdial?

The alternatives suggested are similar to VICIdial in terms of common software categories, shared features and the number of verified user reviews. Explore the following VICIdial alternatives to see if there are any VICIdial competitors that you should also consider in your software research.


What are the top 5 alternatives to VICIdial?


Top 20 alternatives

Five9

Cloud contact and call center software

Overview

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more Read more about Five9

Business size

S M L

Starting from: US$119.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.8

Alvaria CXP

Easily Design and Maintain Self-Service Applications

Overview

Alvaria CXP empowers enterprises to deploy contact center & customer self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. Read more about Alvaria CXP

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Readymode

Cloud-based, all-in-one predictive dialer for call centers.

Overview

Readymode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone. Read more about Readymode

Business size

S M L

Starting from: US$150.00
  • Free Version
  • Free Trial
Value for Money 3.9 0.9

inconnect

Make Contact. Do Business.

Overview

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction. Read more about inconnect

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Flinkit

Sales, Marketing, Lead Generation, B2B Commerce

Overview

WhatsApp Business platform for Sales and Marketing Read more about Flinkit

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 4 0.8

IPscape

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

Overview

IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more. Read more about IPscape

Business size

S M L

Starting from: US$99.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.2

LeadDesk

Clear and Efficient Sales and Customer Service Software

Overview

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk

Business size

S M L

Starting from: US$99.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.1

iPlum

VoIP app for calls, secure text & phone tree communication

Overview

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more. The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone. Read more about iPlum

Business size

S M L

Starting from: US$8.99
  • Free Version
  • Free Trial
Value for Money 5 0.2

Call Center Studio

Pay-as-you-go • Scalable • AI Powered • Better CX

Overview

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base. Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio. Read more about Call Center Studio

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.1

BeInContact

Your 100% Cloud Omnichannel Contact Center solution

Overview

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well. Read more about BeInContact

Business size

S M L

Starting from: US$38.00
  • Free Version
  • Free Trial
Value for Money 3.9 0.9

HoduCC

HoduCC Contact center software for sales and support teams

Overview

HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms. Read more about HoduCC

Business size

S M L

Starting from: US$400.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Genesys Cloud CX

AI-enabled experience orchestration platform

Overview

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX

Business size

S M L

Starting from: US$75.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Bright Pattern

Cloud Contact Center Software with Embedded AI

Overview

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.8

CloudTalk

Cloud-based call center software for sales and support teams

Overview

CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing business software. It’s the perfect solution for scaling companies. Try a FREE 14-day trial. Read more about CloudTalk

Business size

S M L

Starting from: US$34.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.6

DialedIn CCaaS

Cloud-based contact center solution to streamline operations

Overview

DialedIn's inbound/outbound call center solution offers seamless integration and flexible pricing to automate and optimize operations. Read more about DialedIn CCaaS

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.1

CallTrackingMetrics

Cloud-based call tracking and contact center solution

Overview

CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics

Business size

S M L

Starting from: US$79.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Squaretalk

Your ecosystem for better cloud communications

Overview

Squaretalk provides your support and sales teams with powerful cloud call center solutions with automations and integrations made simple. So simple, you'll have time for the other parts of your business. Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations. Read more about Squaretalk

Business size

S M L

Starting from: US$25.00
Pricing plans
Value for Money 4.7 0.1 View Pricing Plans

3CLogic

Cloud Call Center Solutions

Overview

3CLogic is a complete cloud call center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers. Read more about 3CLogic

Business size

S M L

Starting from: US$115.00
  • Free Version
  • Free Trial
Value for Money 3.8 1.0

wolkvox

Communication management system for contact centers

Overview

Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording. Read more about wolkvox

Business size

S M L

Starting from: US$54.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.2

WeKall

Cloud-based contact center and telephony AI software

Overview

WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform. Read more about WeKall

Business size

S M L

Starting from: US$17.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Quick view of VICIdial

Business size

S M L

Pricing starting from:

US$400.00

  • Free Version
  • Free Trial

Value for Money

4.8