VICIdial Alternatives

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How are these alternatives similar to VICIdial?
The alternatives suggested are similar to VICIdial in terms of common software categories, shared features and the number of verified user reviews. Explore the following VICIdial alternatives to see if there are any VICIdial competitors that you should also consider in your software research.
Top 20 alternatives
Overview
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more
Read more about Five9
Business size
S
M
L
Pricing
Starting from:
US$119.00
- Free Version
- Free Trial
Value for Money
4.0
0.8
Overview
Alvaria CXP empowers enterprises to deploy contact center & customer self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach.
Read more about Alvaria CXP
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
0.7
Overview
Readymode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone.
Read more about Readymode
Business size
S
M
L
Pricing
Starting from:
US$150.00
- Free Version
- Free Trial
Value for Money
3.9
0.9
Overview
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.
Read more about inconnect
Business size
S
M
L
Pricing
Starting from:
US$1.00
- Free Version
- Free Trial
Value for Money
4.1
0.7
Overview
WhatsApp Business platform for Sales and Marketing
Read more about Flinkit
Business size
S
M
L
Pricing
Starting from:
US$10.00
- Free Version
- Free Trial
Value for Money
4
0.8
Overview
IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.
Read more about IPscape
Business size
S
M
L
Pricing
Starting from:
US$99.00
- Free Version
- Free Trial
Value for Money
4.6
0.2
Overview
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.
Read more about LeadDesk
Business size
S
M
L
Pricing
Starting from:
US$99.00
- Free Version
- Free Trial
Value for Money
4.7
0.1
Overview
iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.
Read more about iPlum
Business size
S
M
L
Pricing
Starting from:
US$8.99
- Free Version
- Free Trial
Value for Money
5
0.2
Overview
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
Read more about Call Center Studio
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.7
0.1
Overview
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.
Read more about BeInContact
Business size
S
M
L
Pricing
Starting from:
US$38.00
- Free Version
- Free Trial
Value for Money
3.9
0.9
Overview
HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.
Read more about HoduCC
Business size
S
M
L
Pricing
Starting from:
US$400.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
Read more about Genesys Cloud CX
Business size
S
M
L
Pricing
Starting from:
US$75.00
- Free Version
- Free Trial
Value for Money
4.1
0.7
Overview
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.
Read more about Bright Pattern
Business size
S
M
L
Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.8
Overview
CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing business software. It’s the perfect solution for scaling companies. Try a FREE 14-day trial.
Read more about CloudTalk
Business size
S
M
L
Pricing
Starting from:
US$34.00
- Free Version
- Free Trial
Value for Money
4.2
0.6
Overview
DialedIn's inbound/outbound call center solution offers seamless integration and flexible pricing to automate and optimize operations.
Read more about DialedIn CCaaS
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.7
0.1
Overview
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.
Read more about CallTrackingMetrics
Business size
S
M
L
Pricing
Starting from:
US$79.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Squaretalk provides your support and sales teams with powerful cloud call center solutions with automations and integrations made simple. So simple, you'll have time for the other parts of your business.
Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations.
Read more about Squaretalk
Business size
S
M
L
Overview
3CLogic is a complete cloud call center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers.
Read more about 3CLogic
Business size
S
M
L
Pricing
Starting from:
US$115.00
- Free Version
- Free Trial
Value for Money
3.8
1.0
Overview
Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording.
Read more about wolkvox
Business size
S
M
L
Pricing
Starting from:
US$54.00
- Free Version
- Free Trial
Value for Money
4.6
0.2
Overview
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.
Read more about WeKall
Business size
S
M
L
Pricing
Starting from:
US$17.00
- Free Version
- Free Trial
Value for Money
4.5
0.3