isoTracker Complaints Management

Record, track & route customer complaints
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Alerts / Escalation Alerts / Escalation
Assignment Management Assignment Management
Automatic Notifications Automatic Notifications
Contact History Contact History
Corrective Actions Corrective Actions
Customer History Customer History
Deadline Management Deadline Management
Document Management Document Management
Email Templates Email Templates
Feedback Collection Feedback Collection
History Tracking History Tracking
Progress Tracking Progress Tracking
Quality Assurance Quality Assurance
Quality Control Quality Control
Receiving Receiving
Reminders Reminders
Request Routing Request Routing
SSL Security SSL Security
Search Functionality Search Functionality
Surveys & Feedback Surveys & Feedback
Task Management Task Management
Workflow Management Workflow Management