HelpCrunch

Customer Communication tool for Support, Marketing & Sales
(171 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Email/Help Desk Email/Help Desk
FAQs/Forum FAQs/Forum
Knowledge Base Knowledge Base
Chat Chat

Pricing

Pricing

Starting From

Starting From

US$15,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Access Controls/Permissions Access Controls/Permissions
Alerts / Escalation Alerts / Escalation
Alerts/Notifications Alerts/Notifications
Appointment Management Appointment Management
Call Center Management Call Center Management
Campaign Management Campaign Management
Collaboration Tools Collaboration Tools
Contact Database Contact Database
Contact Management Contact Management
Customer Experience Management Customer Experience Management
Customizable Fields Customizable Fields
Decision Support Software Decision Support Software
Email Management Email Management
Email Marketing Email Marketing
Email Templates Email Templates
Feedback Management Feedback Management
File Sharing File Sharing
File Transfer File Transfer
Geotargeting Geotargeting
Interactive Content Interactive Content
Lead Management Lead Management
Location Tracking Location Tracking
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Marketing Multi-Channel Marketing
Offline Form Offline Form
Remote Access/Control Remote Access/Control
Sales Automation Sales Automation
Software Development Software Development
Text Editing Text Editing
Video Support Video Support

Integrations

Integrations

Magento Commerce Magento Commerce
Slack Slack
WordPress WordPress

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