IMIconnect

Enterprise Cloud Communications Platform
(4 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Access Control Access Control
Audit Trail Audit Trail
Batch Processing Batch Processing
CRM Integration CRM Integration
Call Routing Call Routing
Call Transfer Call Transfer
Chat Chat
Collaboration Tools Collaboration Tools
Conditional Logic Conditional Logic
Configurable Workflow Configurable Workflow
Customer Experience Management Customer Experience Management
Drag & Drop Interface Drag & Drop Interface
Event Triggered Actions Event Triggered Actions
Monitoring Monitoring
Multi-Channel Communication Multi-Channel Communication
Real Time Reporting Real Time Reporting
Role-Based Permissions Role-Based Permissions
Rules-Based Workflow Rules-Based Workflow
SSL Security SSL Security
Software Development Kit Software Development Kit
Text to Speech Text to Speech
Two-Factor Authentication Two-Factor Authentication

Integrations

Integrations

NICE inContact NICE inContact
Salesforce Service Cloud Salesforce Service Cloud
ServiceNow ServiceNow
Zendesk Zendesk

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