TOPdesk Alternatives
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
How are these alternatives similar to TOPdesk?
The alternatives suggested are similar to TOPdesk in terms of common software categories, shared features and the number of verified user reviews. Explore the following TOPdesk alternatives to see if there are any TOPdesk competitors that you should also consider in your software research.
What are the top 5 alternatives to TOPdesk?
Top 20 alternatives
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
S
M
L
ServiceNow Customer Service Management
Automate requests and deliver effortless experiences
Overview
ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.
Read more about ServiceNow Customer Service Management
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
0.2
Overview
IFS Ultimo is a SaaS EAM solution from IFS, focused on maintenance & safety and well known for a rapid deployment, ease of use and an unparalleled time to value.
Read more about IFS Ultimo
Business size
S
M
L
Pricing
Starting from:
US$35.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
AFAS Software is a suite of tools that automates processes for human resources, payroll, & finance management, providing personalized access to the platform for both employees & managers. AFAS features include automated invoice reconciliation, leave and absence registration, payroll analysis & more.
Read more about AFAS Software
Business size
S
M
L
Pricing
Starting from:
US$350.00
- Free Version
- Free Trial
Value for Money
4.3
Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
Read more about ServiceNow
Business size
S
M
L
Pricing
Starting from:
US$100.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Planon offers an integrated workplace management system (IWMS) for corporate real estate, facility managers, service providers and financial professionals. It helps them streamline business processes for assets, workplaces, real estate, and employees.
Read more about Planon
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.9
0.4
Overview
Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA management, and robust reporting.
Read more about Freshdesk
Business size
S
M
L
Overview
Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more
Read more about Cherwell Service Management
Business size
S
M
L
Pricing
Starting from:
US$189.00
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
Business size
S
M
L
Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Trackmedium QMS is a cloud-based quality management system platform designed to help businesses of all sizes to automate quality management and regulatory compliance processes for various industry standards and global regulations including ISO 9001, ISO 14001, IATF 16949, and OSHA.
Read more about Trackmedium eQMS
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.6
0.3
Overview
SysAid is the most advanced AI-Powered Help Desk platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
Read more about SysAid
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
Kenyt is an AI-enabled platform designed to help businesses improve customer engagement using chatbots. It allows organizations to build, deploy and manage intelligent chatbots. It enables enterprises to automate repetitive tasks, reduce error rates and provide an improved user experience.
Read more about Kenyt AI Agents
Business size
S
M
L
Pricing
Starting from:
US$29.99
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
FixForm is a cloud-based task management solution which helps businesses in real estate, healthcare, manufacturing, and other businesses handle facility operations and enables everybody to report problems easily. The platform offers various features such as problem reporting, QR scanning, feedback management, collaboration tools, and more.
Read more about FixForm
Business size
S
M
L
Pricing
Starting from:
US$99.00
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.
Read more about ManageEngine ServiceDesk Plus
Business size
S
M
L
Pricing
Starting from:
US$16.00
- Free Version
- Free Trial
Value for Money
4.3
Overview
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!
Read more about Issuetrak
Business size
S
M
L
Pricing
Starting from:
US$27.00
- Free Version
- Free Trial
Value for Money
4.6
0.3
Overview
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.
Read more about EcholoN
Business size
S
M
L
Pricing
Starting from:
US$5,500.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization.
Read more about Freshservice
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
Vivantio combines incident, problem and change management, with ticketing, knowledge management, self service and asset management. Reduce workload, improve efficiency and reduce costs with automation.
Read more about Vivantio
Business size
S
M
L
Pricing
Starting from:
US$59.00
- Free Version
- Free Trial
Value for Money
4.3
Overview
Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.
Read more about Neoforce
Business size
S
M
L
Pricing
Starting from:
US$39.95
- Free Version
- Free Trial
Value for Money
4.8
0.5
Related categories
Help Desk Software
Popular comparisons
- TOPdesk Vs JIRA Service Management
- TOPdesk Vs ServiceNow Customer Service Management
- TOPdesk Vs IFS Ultimo
- TOPdesk Vs AFAS Software
- TOPdesk Vs ServiceNow
- TOPdesk Vs Planon
- TOPdesk Vs Freshdesk
- TOPdesk Vs Cherwell Service Management
- TOPdesk Vs Zendesk Suite
- TOPdesk Vs Trackmedium eQMS
- TOPdesk Vs SysAid
- TOPdesk Vs Kenyt AI Agents
