Conversocial

The Digital Care Platform for Social Messaging.
(8 reviews)
Learn More

Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

@mentions @mentions
API API
Activity Dashboard Activity Dashboard
Assignment Management Assignment Management
CRM Integration CRM Integration
Case Management Case Management
Chat Chat
Collaboration Tools Collaboration Tools
Contact History Contact History
Conversion Tracking Conversion Tracking
Customer Complaint Tracking Customer Complaint Tracking
Customer History Customer History
Customer Service Analytics Customer Service Analytics
Customizable Reporting Customizable Reporting
Inbox Management Inbox Management
Knowledge Base Management Knowledge Base Management
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Permission Management Permission Management
Prioritizing Prioritizing
Real Time Analytics Real Time Analytics
Real Time Data Real Time Data
Receiving Receiving
Reporting & Statistics Reporting & Statistics
Request Routing Request Routing
Rules-Based Workflow Rules-Based Workflow
Social Media Integration Social Media Integration
Support Ticket Management Support Ticket Management
Surveys & Feedback Surveys & Feedback
Third Party Integration Third Party Integration
Workflow Management Workflow Management

Integrations

Integrations

Oracle B2C Service Oracle B2C Service
Oracle Service Cloud Oracle Service Cloud
Pega CRM Pega CRM
Salesforce Service Cloud Salesforce Service Cloud
Zendesk Zendesk