Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Free |
Free
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Answering Machine Detection |
Answering Machine Detection
|
| Automatic Call Distribution |
Automatic Call Distribution
|
| Automatic Lead Distribution |
Automatic Lead Distribution
|
| Availability Management |
Availability Management
|
| Call List Management |
Call List Management
|
| Call Monitoring |
Call Monitoring
|
| Call Reporting |
Call Reporting
|
| Call Routing |
Call Routing
|
| Call Transfer |
Call Transfer
|
| Callback Scheduling |
Callback Scheduling
|
| Caller ID |
Caller ID
|
| Campaign Planning |
Campaign Planning
|
| Chat |
Chat
|
| Computer Telephony Integration |
Computer Telephony Integration
|
| Contact Database |
Contact Database
|
| Cost Tracking |
Cost Tracking
|
| Custom Fields |
Custom Fields
|
| Custom Forms |
Custom Forms
|
| Data Import/Export |
Data Import/Export
|
| Employee Management |
Employee Management
|
| Lead Distribution |
Lead Distribution
|
| Monitoring |
Monitoring
|
| Multi-Campaign |
Multi-Campaign
|
| Performance Reports |
Performance Reports
|
| Prioritizing |
Prioritizing
|
| Queue Manager |
Queue Manager
|
| Real Time Reporting |
Real Time Reporting
|
| Summary Reports |
Summary Reports
|
| Timesheets |
Timesheets
|
| Web Forms |
Web Forms
|
