Call Center Application

Predictive dialer & call automation for call centers
(14 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
Free Free
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Answering Machine Detection Answering Machine Detection
Automatic Call Distribution Automatic Call Distribution
Automatic Lead Distribution Automatic Lead Distribution
Availability Management Availability Management
Call List Management Call List Management
Call Monitoring Call Monitoring
Call Reporting Call Reporting
Call Routing Call Routing
Call Transfer Call Transfer
Callback Scheduling Callback Scheduling
Caller ID Caller ID
Campaign Planning Campaign Planning
Chat Chat
Computer Telephony Integration Computer Telephony Integration
Contact Database Contact Database
Cost Tracking Cost Tracking
Custom Fields Custom Fields
Custom Forms Custom Forms
Data Import/Export Data Import/Export
Employee Management Employee Management
Lead Distribution Lead Distribution
Monitoring Monitoring
Multi-Campaign Multi-Campaign
Performance Reports Performance Reports
Prioritizing Prioritizing
Queue Manager Queue Manager
Real Time Reporting Real Time Reporting
Summary Reports Summary Reports
Timesheets Timesheets
Web Forms Web Forms

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