Remote Support

Secure remote access software

How are these alternatives similar to Remote Support?

The alternatives suggested are similar to Remote Support in terms of common software categories, shared features and the number of verified user reviews. Explore the following Remote Support alternatives to see if there are any Remote Support competitors that you should also consider in your software research.


What are the top 5 alternatives to Remote Support?


Top 20 alternatives

Overview

Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup. Read more about Pulseway
Business size
S M L

Starting from: US$20,00/month
  • Free Trial
Value for Money 4,7 0.4

Syxsense

Threat prevention & endpoint detection and response software

Overview

Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals maintain threat prevention through authorization scanning, third-party patching, communication blocking from infected devices, and continuous collaboration. Read more about Syxsense
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 4,7 0.4

Atera

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Overview

Atera is the Ultimate All-in-One RMM Tool Suite for MSPs and IT Pros. Combining RMM, PSA, Remote Access and so much more! Atera's Pricing Is Pay Per Technician, With Unlimited Devices. Try for Free. Read more about Atera
Business size
S M L

Starting from: US$79,00/month
  • Free Trial
Value for Money 4,7 0.4

Kaseya VSA

IT Systems Management Software for Internal IT and MSPs

Overview

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more. Read more about Kaseya VSA
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 3,7 0.6

VIZOR IT Asset Management

ITIL Certified IT Service and Asset Management Solution

Overview

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free. Read more about VIZOR IT Asset Management
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 4 0.3

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: US$15,00/month
  • Free Trial
Value for Money 4,7 0.4

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 4,1 0.2

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: US$14,00/month
  • Free Trial
Value for Money 4,5 0.2

HaloITSM

ITSM solution for managing incidents & assets

Overview

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. Read more about HaloITSM
Business size
S M L

Starting from: £25,00/month
  • Free Trial
Value for Money 4,6 0.3

ConnectWise Control

Remote meeting platform for resolving customers' queries

Overview

ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication. Read more about ConnectWise Control
Business size
S M L

Starting from: US$24,00/month
  • Free Trial
Value for Money 4,6 0.3

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice
Business size
S M L

Starting from: US$19,00/month
  • Free Trial
Value for Money 4,5 0.2

Wrike

Manage your projects from start to finish with Wrike

Overview

Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks Read more about Wrike
Business size
S M L

Starting from: US$9,80/month
  • Free Trial
Value for Money 4 0.3

ISL Light

Remote support software & unattended remote access

Overview

ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device. Read more about ISL Light
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 4,5 0.2

BOSSDesk

BOSS Solutions a FrontRunner in Help Desk Software

Overview

BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support. Read more about BOSSDesk
Business size
S M L

Starting from: US$19,00/month
  • Free Trial
Value for Money 4,7 0.4

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: US$15,00/month
  • Free Trial
Value for Money 4,5 0.2

SeamlessDesk

Simple. Affordable. Service Desk Software.

Overview

SeamlessDesk is a cloud-based service desk software suite designed to help organizations of all sizes streamline their customer support processes. Respond to tickets with Help Desk, manage assets with Asset Manager, publish customizable articles with Knowledgebase, and much more. Read more about SeamlessDesk
Business size
S M L

Starting from: US$25,00/month
  • Free Trial
Value for Money 4,8 0.5

SummitAI

The future of IT management begins with AI.

Overview

Symphony SummitAI is an ITIL-verified service and asset management solution that leverages the latest advances in AI-powered digital agents and service automation. SummitAI helps enterprise IT leaders and service providers achieve greater levels of speed, responsiveness, and productivity. Read more about SummitAI
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 4,6 0.3

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: US$19,00/month
  • Free Trial
Value for Money 4,1 0.2

HaloPSA

HaloPSA brings everything an MSP needs into one location.

Overview

HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business Read more about HaloPSA
Business size
S M L

Starting from: £29,00/month
  • Free Trial
Value for Money 4,5 0.2

Help Lightning

Remote assistance software to improve customer satisfaction.

Overview

We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help. Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems. Read more about Help Lightning
Business size
S M L

Starting from: US$588,00/year
  • Free Trial
Value for Money 4,7 0.4
Quick view of Remote Support
Business size
S M L
  • Free Trial
  • Subscription
Value for Money
4,3
Learn More