Ameyo FusionCX

Omnichannel help desk ticketing system
(3 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Auto-Dialer Auto-Dialer
Chat Chat
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Compliance Management Compliance Management
Computer Telephony Integration Computer Telephony Integration
Contact History Contact History
Custom Fields Custom Fields
Customer Complaint Tracking Customer Complaint Tracking
Customer History Customer History
Customer Service Analytics Customer Service Analytics
Dashboard Creation Dashboard Creation
Email Templates Email Templates
Employee Management Employee Management
Event Triggered Actions Event Triggered Actions
Feedback Collection Feedback Collection
Heatmap Heatmap
Help Desk Management Help Desk Management
IVR / Voice Recognition IVR / Voice Recognition
Incident Management Incident Management
Instant Messaging Instant Messaging
Monitoring Monitoring
Multi-Channel Management Multi-Channel Management
Performance Reports Performance Reports
Prioritizing Prioritizing
Real Time Monitoring Real Time Monitoring
Real Time Reporting Real Time Reporting
Request Routing Request Routing
Self Service Portal Self Service Portal
Sentiment Analysis Sentiment Analysis
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking

Integrations

Integrations

Ameyo Ameyo
Box Box

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