USU Knowledge Management Alternatives

USU Knowledge Management

4.8 (18)
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How are these alternatives similar to USU Knowledge Management?

The alternatives suggested are similar to USU Knowledge Management in terms of common software categories, shared features and the number of verified user reviews. Explore the following USU Knowledge Management alternatives to see if there are any USU Knowledge Management competitors that you should also consider in your software research.


What are the top 5 alternatives to USU Knowledge Management?


Top 20 alternatives

Microsoft SharePoint

Collaboration & content management platform

Overview

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites Read more about Microsoft SharePoint

Business size

S M L

Starting from: US$5.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

eGain Knowledge Hub

#1 Knowledge Management System - Top-rated by Gartner

Overview

eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era Read more about eGain Knowledge Hub

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.7

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.7

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

MadCap Flare

Collaborative technical writing software

Overview

MadCap Flare is a collaborative technical documentation solution. It offers topic-based authoring and publishing across multiple outputs including responsive HTML5 websites, PDFs, Microsoft Word docs, and more. Key features include easy content reuse, streamlined team collaboration, integrated translation workflow, and real-time analytics on... Read more about MadCap Flare

Business size

S M L

Starting from: US$195.00
  • Free Version
  • Free Trial
Value for Money 3.6 1.1

MindTouch

The Customer-First Knowledge Management Platform

Overview

MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value. Read more about MindTouch

Business size

S M L

Starting from: US$100,000.00
  • Free Version
  • Free Trial
Value for Money 2.3 2.4

SysAid

The most advanced AI-powered ITSM platform in the market

Overview

SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency. Read more about SysAid

Business size

S M L

Starting from: US$79.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

LiveAgent

Web-based help desk so customer service agents

Overview

LiveAgent is the ultimate help desk software over 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence. Start with a 1 Month free trial, no credit card required. Read more about LiveAgent

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.7

Centralpoint

Digital experience platform & content management solution

Overview

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners. Read more about Centralpoint

Business size

S M L

Starting from: US$25,000.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Zoho Desk

Customer service software for businesses of all sizes

Overview

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use. Read more about Zoho Desk

Business size

S M L

Starting from: US$14.00
Pricing plans
Value for Money 4.5 0.2 View Pricing Plans

Deskpro

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about Deskpro

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Connecteam

Enhance employee management with the only all-in-one app

Overview

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce. Read more about Connecteam

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

monday.com

Project Management Made Easy

Overview

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com

Business size

S M L

Starting from: US$8.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.4

Vivantio

Flexible Software. Focused Service.

Overview

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers. Read more about Vivantio

Business size

S M L

Starting from: US$59.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.4

MangoApps

Bring your frontline and office teams together

Overview

MangoApps is a unified employee experience platform that serves as a bridge between your desk and deskless workers. We combine intranet, communication, collaboration, and training into a single user-friendly workspace. Read more about MangoApps

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Bitrix24

100% free CRM, collaboration, and communication tool suite

Overview

Bitrix24 #1 FREE customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. Read more about Bitrix24

Business size

S M L

Starting from: US$61.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

Wrike

Manage your projects from start to finish with Wrike

Overview

Wrike helps scale workflow processes for maximum efficiency, empowering teams, manage projects, drive initiatives, and achieve goals. Read more about Wrike

Business size

S M L

Starting from: US$10.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

Supportbench

Supportbench: AI-Powered Enterprise Support Mastery

Overview

Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations. Read more about Supportbench

Business size

S M L

Starting from: US$32.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.1

Quick view of USU Knowledge Management

4.8 (18)

Business size

S M L

Pricing starting from:

US$10.00

  • Free Version
  • Free Trial

Value for Money

4.7