Knowledge Center

Knowledge Management Platform for Customer Service
(13 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Approval Process Control Approval Process Control
Catalog Management Catalog Management
Categorization Categorization
Chat Chat
Collaboration Tools Collaboration Tools
Contact Management Contact Management
Content Management Content Management
Document Management Document Management
Email Notifications Email Notifications
Employee Management Employee Management
Feedback Management Feedback Management
File Management File Management
Forum / Discussion Board Forum / Discussion Board
Full Text Search Full Text Search
Knowledge Base Management Knowledge Base Management
Multi-Language Multi-Language
Multimedia Support Multimedia Support
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Self-Learning Self-Learning
Social Media Integration Social Media Integration
Third Party Integration Third Party Integration
Wiki Wiki
Workflow Management Workflow Management

Integrations

Integrations

SAP Business One SAP Business One
Salesforce Sales Cloud Salesforce Sales Cloud
ServiceNow ServiceNow
Slack Slack
Zendesk Zendesk