Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$29,00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Access Control |
Access Control
|
| Activity Dashboard |
Activity Dashboard
|
| Activity Tracking |
Activity Tracking
|
| Alerts / Escalation |
Alerts / Escalation
|
| Approval Process Control |
Approval Process Control
|
| Automatic Notifications |
Automatic Notifications
|
| CRM Integration |
CRM Integration
|
| Change Management |
Change Management
|
| Charting |
Charting
|
| Chat |
Chat
|
| Collaboration Tools |
Collaboration Tools
|
| Communication Management |
Communication Management
|
| Contact Database |
Contact Database
|
| Contact History |
Contact History
|
| Custom Fields |
Custom Fields
|
| Custom Forms |
Custom Forms
|
| Customer Database |
Customer Database
|
| Customer Experience Management |
Customer Experience Management
|
| Customizable Branding |
Customizable Branding
|
| Customizable Reporting |
Customizable Reporting
|
| Dashboard Creation |
Dashboard Creation
|
| Data Visualization |
Data Visualization
|
| Document Management |
Document Management
|
| Drag & Drop Interface |
Drag & Drop Interface
|
| Email Integration |
Email Integration
|
| Email Notifications |
Email Notifications
|
| HIPAA Compliance |
HIPAA Compliance
|
| Help Desk Management |
Help Desk Management
|
| IT Asset Tracking |
IT Asset Tracking
|
| Issue Management |
Issue Management
|
| Knowledge Base Management |
Knowledge Base Management
|
| Monitoring |
Monitoring
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Natural Language Search |
Natural Language Search
|
| Prioritizing |
Prioritizing
|
| Queue Manager |
Queue Manager
|
| Real Time Data |
Real Time Data
|
| Real Time Monitoring |
Real Time Monitoring
|
| Records Management |
Records Management
|
| Reporting & Statistics |
Reporting & Statistics
|
| Search Functionality |
Search Functionality
|
| Self Service Portal |
Self Service Portal
|
| Support Ticket Management |
Support Ticket Management
|
| Support Ticket Tracking |
Support Ticket Tracking
|
| Surveys & Feedback |
Surveys & Feedback
|
| Template Management |
Template Management
|
| Third Party Integration |
Third Party Integration
|
| Website Integration |
Website Integration
|
| Widgets |
Widgets
|
| Workflow Management |
Workflow Management
|
