AlertOps

Incident & response management tool for IT & DevOps teams
(16 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

US$8,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Alerts / Escalation Alerts / Escalation
Application Integration Application Integration
Assignment Management Assignment Management
Automated Scheduling Automated Scheduling
Automatic Call Distribution Automatic Call Distribution
Call List Management Call List Management
Call Recording Call Recording
Call Routing Call Routing
Call Transfer Call Transfer
Callback Scheduling Callback Scheduling
Collaboration Tools Collaboration Tools
Collaborative Workspace Collaborative Workspace
Customizable Templates Customizable Templates
Disaster Recovery Disaster Recovery
Email Alerts Email Alerts
Email Notifications Email Notifications
Escalation Management Escalation Management
Event Logs Event Logs
Incident Management Incident Management
Job Scheduling Job Scheduling
Maintenance Scheduling Maintenance Scheduling
Mobile Alerts Mobile Alerts
Performance Metrics Performance Metrics
Project Management Project Management
Receiving Receiving
Reporting & Statistics Reporting & Statistics
Role-Based Permissions Role-Based Permissions
SLA Management SLA Management
Self Service Portal Self Service Portal
Single Sign On Single Sign On
Support Ticket Management Support Ticket Management
Task Management Task Management
Task Scheduling Task Scheduling
Template Management Template Management
Third Party Integration Third Party Integration
Timeline Management Timeline Management
Uptime Monitoring Uptime Monitoring
User Management User Management
Workflow Management Workflow Management

Integrations

Integrations

Dotcom-Monitor Dotcom-Monitor
Freshdesk Freshdesk
Jira Jira
ManageEngine ServiceDesk Plus ManageEngine ServiceDesk Plus
Microsoft Azure Microsoft Azure
New Relic New Relic
Panopta Panopta
ServiceNow ServiceNow
VMWare Practice Lab VMWare Practice Lab
Zendesk Zendesk

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