Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$539,00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Alerts / Escalation |
Alerts / Escalation
|
| Appointment Management |
Appointment Management
|
| Automatic Notifications |
Automatic Notifications
|
| Billing Rate Management |
Billing Rate Management
|
| Channel Management |
Channel Management
|
| Chat |
Chat
|
| Chat Transcript |
Chat Transcript
|
| Communication Management |
Communication Management
|
| Contact History |
Contact History
|
| Contact Management |
Contact Management
|
| Customer Accounts |
Customer Accounts
|
| Customer Profiling |
Customer Profiling
|
| Document Automation |
Document Automation
|
| Drag & Drop Interface |
Drag & Drop Interface
|
| Feedback Collection |
Feedback Collection
|
| Interactive Content |
Interactive Content
|
| Knowledge Base Management |
Knowledge Base Management
|
| Lead Generation |
Lead Generation
|
| Lead Management |
Lead Management
|
| Mobile Alerts |
Mobile Alerts
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Performance Metrics |
Performance Metrics
|
| Reminders |
Reminders
|
| Role Management |
Role Management
|
| Self Service Portal |
Self Service Portal
|
| Support Ticket Tracking |
Support Ticket Tracking
|
| Surveys & Feedback |
Surveys & Feedback
|
| Task Management |
Task Management
|
| Template Management |
Template Management
|
| Two-Factor Authentication |
Two-Factor Authentication
|
| Workflow Management |
Workflow Management
|
Integrations |
Integrations |
|
Facebook
|
|
| Telegram |
Telegram
|
