BOSS Solutions Suite

BOSS Solutions a FrontRunner in Help Desk Software
(93 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Forum Forum
Knowledge Base Knowledge Base
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

US$19,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Active Directory Integration Active Directory Integration
Activity Dashboard Activity Dashboard
Activity Tracking Activity Tracking
Alerts / Escalation Alerts / Escalation
Asset Lifecycle Management Asset Lifecycle Management
Asset Management Asset Management
Assignment Management Assignment Management
Audit Trail Audit Trail
Change Management Change Management
Collaboration Tools Collaboration Tools
Commenting Commenting
Compliance Management Compliance Management
Configurable Workflow Configurable Workflow
Configuration Management Configuration Management
Contract Management Contract Management
Contractor Management Contractor Management
Custom Charts Custom Charts
Custom Forms Custom Forms
Customer Database Customer Database
Customizable Branding Customizable Branding
Customizable Reporting Customizable Reporting
Data Import/Export Data Import/Export
Disposal Management Disposal Management
Document Storage Document Storage
Drag & Drop Interface Drag & Drop Interface
Email Alerts Email Alerts
Email Integration Email Integration
Email Notifications Email Notifications
Escalation Management Escalation Management
Event Logs Event Logs
Feedback Management Feedback Management
Help Desk Management Help Desk Management
IT Asset Tracking IT Asset Tracking
Incident Management Incident Management
Inventory Management Inventory Management
Knowledge Base Management Knowledge Base Management
Location Tracking Location Tracking
Multi-Channel Communication Multi-Channel Communication
Online Catalog Online Catalog
Problem Management Problem Management
Procurement Management Procurement Management
Purchase Order Management Purchase Order Management
Remote Access Remote Access
Remote Control Remote Control
Request Assignment Request Assignment
Request Routing Request Routing
Requisition Management Requisition Management
Rich Text Editor Rich Text Editor
Rules-Based Workflow Rules-Based Workflow
SLA Management SLA Management
Secure Data Storage Secure Data Storage
Self Service Portal Self Service Portal
Status Tracking Status Tracking
Supplier Management Supplier Management
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Surveys & Feedback Surveys & Feedback
Task Management Task Management
Task Tracking Task Tracking
Time & Expense Tracking Time & Expense Tracking
Timesheets Timesheets
Widgets Widgets
Workflow Management Workflow Management

Integrations

Integrations

TeamViewer TeamViewer

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