Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Activity Dashboard |
Activity Dashboard
|
| Analytics |
Analytics
|
| Collections Management |
Collections Management
|
| Communication Management |
Communication Management
|
| Corrective Actions |
Corrective Actions
|
| Customer Activity Reporting |
Customer Activity Reporting
|
| Customer Complaint Tracking |
Customer Complaint Tracking
|
| Customer Experience Management |
Customer Experience Management
|
| Customer Segmentation |
Customer Segmentation
|
| Email Alerts |
Email Alerts
|
| Email Invitations & Reminders |
Email Invitations & Reminders
|
| Feedback Collection |
Feedback Collection
|
| Feedback Management |
Feedback Management
|
| Follow-up Scheduling |
Follow-up Scheduling
|
| Monitoring |
Monitoring
|
| Profitability Analysis |
Profitability Analysis
|
| Promotions Management |
Promotions Management
|
| Ratings & Reviews |
Ratings & Reviews
|
| Real Time Notifications |
Real Time Notifications
|
| Referral Tracking |
Referral Tracking
|
| Reporting & Statistics |
Reporting & Statistics
|
| Sentiment Analysis |
Sentiment Analysis
|
| Social Network Marketing |
Social Network Marketing
|
| Social Performance Management |
Social Performance Management
|
| Summary Reports |
Summary Reports
|
| Surveys & Feedback |
Surveys & Feedback
|
Integrations |
Integrations |
| Jonas |
Jonas
|
| Perkville |
Perkville
|
| Pike13 |
Pike13
|
| improveit 360 |
improveit 360
|
