How are these alternatives similar to CommBox?

The alternatives suggested are similar to CommBox in terms of common software categories, shared features and the number of verified user reviews. Explore the following CommBox alternatives to see if there are any CommBox competitors that you should also consider in your software research.


What are the top 5 alternatives to CommBox?


Top 20 alternatives

Zendesk

# 1 Alternative

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 4.1

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,7 4.7 View Pricing Plans

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 4.5

Enterprise Bot

Intelligent Omnichannel Conversations

Overview

AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day. Read more about Enterprise Bot
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 4.0

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 4.1

BeInContact

Your Omnichannel Cloud Contact Center Solution

Overview

BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes. Read more about BeInContact
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,9 3.9

User.com

The engine of growth. An all in one solution for user data.

Overview

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,6 4.6

Helpshift

Digital customer service platform and ticketing system

Overview

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,8 3.8

Wix Answers

The only platform with all support channels in one place.

Overview

The next-gen customer service solution, ready right out-out-of-the-box, with all the tools to deliver great customer care. Agents support customers from a single workspace, enabling efficiencies across all channels. Developed for growing businesses, Answers optimizes day-to-day CS environments. Read more about Wix Answers
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,4 4.4

Sparkcentral

Customer service platform for asynchronous messaging

Overview

Sparkcentral by Hootsuite is a SaaS platform designed to help businesses manage customer service operations across various asynchronous messaging channels such as WhatsApp, Viber, Messenger, email, or web chat along with social platforms Facebook and Instagram. Read more about Sparkcentral
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,2 4.2

Quiq Messaging

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Overview

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Read more about Quiq Messaging
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 4.5

Genesys Cloud CX

Mobile optimized cloud call center with multichannel routing

Overview

Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3,9 3.9

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,5 4.5

Gladly

Gladly is a Cloud-based customer service platform

Overview

Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface Read more about Gladly
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,8 4.8

Agile CRM

Sales and marketing CRM for growing businesses

Overview

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Read more about Agile CRM
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,1 4.1

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,4 4.4 View Pricing Plans

NICE CXone

Cloud Contact Center Software

Overview

NICE Cxone delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Read more about NICE CXone
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,0 4.0

Bitrix24

100% free CRM, collaboration and communication tool suite

Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4,2 4.2 View Pricing Plans

Akio.CX

Multi-channel customer relations management platform

Overview

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio.CX
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0

HelpCrunch

Customer Communication tool for Support, Marketing & Sales

Overview

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Read more about HelpCrunch
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4,8 4.8
Quick view of CommBox
Business size
S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
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