QAlert

Citizen request management solution for local & county gov
(6 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

US$10 800,00/year
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Automatic Notifications Automatic Notifications
Call Center Management Call Center Management
Call Routing Call Routing
Case Management Case Management
Client Portal Client Portal
Custom Fields Custom Fields
Customer Complaint Tracking Customer Complaint Tracking
Customizable Branding Customizable Branding
Customizable Reporting Customizable Reporting
Dashboard Creation Dashboard Creation
Deadline Management Deadline Management
Geographic Maps Geographic Maps
History Tracking History Tracking
Incident Management Incident Management
Issue Management Issue Management
Issue Tracking Issue Tracking
Knowledge Base Management Knowledge Base Management
Multi-Channel Communication Multi-Channel Communication
Prioritizing Prioritizing
Real Time Notifications Real Time Notifications
Real Time Reporting Real Time Reporting
Real Time Updates Real Time Updates
Request Assignment Request Assignment
Request Routing Request Routing
Self Service Portal Self Service Portal
Work Order Management Work Order Management

Integrations

Integrations

Citizenserve Citizenserve
CityWorks CityWorks
Comcate Service Request Comcate Service Request
VUEWorks VUEWorks

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