Intradiem

Workforce automation solution for optimizing operations
(15 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Automated Scheduling Automated Scheduling
Automatic Adjustments Automatic Adjustments
Automatic Call Distribution Automatic Call Distribution
Automatic Notifications Automatic Notifications
Call List Management Call List Management
Call Monitoring Call Monitoring
Call Reporting Call Reporting
Call Routing Call Routing
Call Tracking Call Tracking
Call Transfer Call Transfer
Customer Experience Management Customer Experience Management
Customizable Reporting Customizable Reporting
Employee Management Employee Management
Engagement Analytics Engagement Analytics
Performance Management Performance Management
Performance Metrics Performance Metrics
Performance Reports Performance Reports
Real Time Analytics Real Time Analytics
Real Time Data Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Reporting Real Time Reporting
Real Time Updates Real Time Updates
Reporting & Statistics Reporting & Statistics
Rules-Based Workflow Rules-Based Workflow
Scheduling Scheduling
Skills Tracking Skills Tracking
Status Reporting Status Reporting
Training Management Training Management

Integrations

Integrations

Verint Verint