csRPA

Business process automation tool for contact centers
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Auditing Auditing
Call Scripting Call Scripting
Chat Transcript Chat Transcript
Content Repository Content Repository
Customer Experience Management Customer Experience Management
Data Capture and Transfer Data Capture and Transfer
Data Import/Export Data Import/Export
Design Management Design Management
Monitoring Monitoring
Multi-Language Multi-Language
Multiple User Accounts Multiple User Accounts
Performance Testing Performance Testing
Process Control Process Control
Real Time Monitoring Real Time Monitoring
Rules-Based Workflow Rules-Based Workflow
Secure Data Storage Secure Data Storage
Security Auditing Security Auditing
Sentiment Analysis Sentiment Analysis
Version Control Version Control