Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Activity Dashboard |
Activity Dashboard
|
| Auditing |
Auditing
|
| Call Scripting |
Call Scripting
|
| Chat Transcript |
Chat Transcript
|
| Content Repository |
Content Repository
|
| Customer Experience Management |
Customer Experience Management
|
| Data Capture and Transfer |
Data Capture and Transfer
|
| Data Import/Export |
Data Import/Export
|
| Design Management |
Design Management
|
| Monitoring |
Monitoring
|
| Multi-Language |
Multi-Language
|
| Multiple User Accounts |
Multiple User Accounts
|
| Performance Testing |
Performance Testing
|
| Process Control |
Process Control
|
| Real Time Monitoring |
Real Time Monitoring
|
| Rules-Based Workflow |
Rules-Based Workflow
|
| Secure Data Storage |
Secure Data Storage
|
| Security Auditing |
Security Auditing
|
| Sentiment Analysis |
Sentiment Analysis
|
| Version Control |
Version Control
|
