LeadDesk

Clear and Efficient Sales and Customer Service Software
(4 reviews)
Learn More

Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

€89,00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Alerts / Escalation Alerts / Escalation
Appointment Management Appointment Management
Automatic Call Distribution Automatic Call Distribution
CRM Integration CRM Integration
Call Center Management Call Center Management
Call List Management Call List Management
Call Monitoring Call Monitoring
Call Recording Call Recording
Call Reporting Call Reporting
Call Routing Call Routing
Call Scripting Call Scripting
Call Transfer Call Transfer
Callback Scheduling Callback Scheduling
Caller ID Caller ID
Campaign Management Campaign Management
Computer Telephony Integration Computer Telephony Integration
Configurable Workflow Configurable Workflow
Contact Database Contact Database
Contact History Contact History
Contact Management Contact Management
Customer Database Customer Database
Customizable Caller ID Customizable Caller ID
Customizable Reporting Customizable Reporting
Dashboard Creation Dashboard Creation
Escalation Management Escalation Management
File Transfer File Transfer
IVR / Voice Recognition IVR / Voice Recognition
Lead Capture Lead Capture
Lead Distribution Lead Distribution
Lead Management Lead Management
Multi-Channel Communication Multi-Channel Communication
On-Demand Recording On-Demand Recording
Performance Management Performance Management
Performance Metrics Performance Metrics
Performance Reports Performance Reports
Permission Management Permission Management
Predictive Dialer Predictive Dialer
Real Time Analytics Real Time Analytics
Real Time Reporting Real Time Reporting
Reporting & Statistics Reporting & Statistics
Role-Based Permissions Role-Based Permissions
Text to Speech Text to Speech
Voice Mail Voice Mail
Widgets Widgets
Workflow Management Workflow Management

Integrations

Integrations

Microsoft Power Automate Microsoft Power Automate
Microsoft Power BI Microsoft Power BI
Pipedrive Pipedrive
Plecto Plecto
SalesScreen SalesScreen
Salesforce Sales Cloud Salesforce Sales Cloud
Scrive Scrive
Zendesk Zendesk
giosg Live Chat giosg Live Chat

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